Nicole Bettencourt
Vacaville
Summary
Dynamic and dedicated professional with extensive experience at Dollar Tree, excelling in cash handling, stocking and customer service. Proven ability to enhance store operations and train staff effectively. Recognized for reliability and strong communication skills, fostering customer loyalty and satisfaction through attentive service and a commitment to excellence. I am dedicated to providing my best work in all situations and truly enjoy hard work.
Overview
19
19
years of professional experience
Work History
Cashier/Stocking Associate
Dollar Tree
04.2025 - Current
- Welcome customers and locate any product they are looking for in the store by memory.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front of store and in stock room
IHSS Care Provider
IHSS Adult Services Program
07.2022 - Current
- Mainly worked to supervise for short period or time. Time included full toileting duties, transfer from recliner to wheelchair, then wheelchair to toilet, and feeding client lunch.
- Assisted clients with daily living activities, promoting independence and quality of life.
- Supported clients in managing personal finances, paying bills, and budgeting responsibly.
- Maintained strict confidentiality regarding all aspects of client personal information and medical history.
- Demonstrated patience and empathy while assisting clients experiencing cognitive or physical challenges.
- Ensured a safe and comfortable environment by maintaining a clean and organized living space.
Assistant Store Manager
Dollar Tree
10.2023 - 07.2024
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Full Time Store Associate
Nike Factory Store
06.2006 - 09.2015
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Experience with heavy lifting and utilization of physical strength.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Associate of Science - Early Childhood Development And Family Studies
Solano Community College
Fairfield, CA03-2023
Skills
- Reliability and punctuality
- Written and verbal communication
- Staff training
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Attention to detail
- Inventory control
Timeline
Cashier/Stocking Associate
Dollar Tree
04.2025 - Current
Assistant Store Manager
Dollar Tree
10.2023 - 07.2024
IHSS Care Provider
IHSS Adult Services Program
07.2022 - Current
Full Time Store Associate
Nike Factory Store
06.2006 - 09.2015
Associate of Science - Early Childhood Development And Family Studies
Solano Community College
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