Nicole Bennett
Sherwood Park,Alberta
Overview
13
13
years of professional experience
Work History
Customer Success and Program Manager
NS Nutrition
01.2020 - Current
- Develops and executes personalized onboarding plans for new clients, ensuring successful adoption of nutrition programs and educational content
- Leads initiatives to enhance customer engagement and satisfaction through proactive communication and support
- Utilizes strong analytical and communication skills to understand current and future customer requirements and program needs
- Demonstrates agility in pivoting, redirecting, and making quick decisions in high-stress situations
- Developed strategic plans, setting clear objectives and achievable milestones for clients.
- Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
- Utilized data-driven decision-making approaches to inform strategy development and optimize outcomes.
Registered Dietitian, Adult Education
Alberta Heartland Primary Care Network
07.2013 - 01.2020
- Provided high-quality, client-centered education and seminars to adults in one-on-one and group settings
- Designed and delivered adult nutrition and health educational courses
- Led the creation and implementation of wellness projects within the community, schools, and local businesses
- Applied effective change management techniques to support clients and community members in achieving their goals.
- Collaborated with interdisciplinary healthcare teams to optimize patient care and ensure seamless delivery of nutrition services.
- Optimized clinical workflow by maintaining detailed documentation and efficient communication with colleagues.
- Contributed to the development of departmental policies and procedures to ensure compliance with regulatory standards.
Registered Dietitian, Adult Education
Revive Wellness
03.2012 - 12.2013
- Conducted educational wellness and nutrition seminars for clients, workplaces, and various groups
- Demonstrated excellent time management, scheduling, and self-directed work
- Fostered personal growth and development among clients and colleagues.
Registered Dietitian, Clinical Education
Royal Alexandra Hospital
02.2011 - 03.2012
- Collaborated as a key member of an interdisciplinary allied health team to deliver patient care and rehabilitation services
- Liaised with families, support staff, and community resources to ensure patient well-being.
Education
Bachelor of Science - Nutrition & Food Science, Nutrition Major
University of Alberta
Edmonton, AB06.2011
Skills
- Problem-Solving
- Project Management
- Detail Oriented
- Strategic Planning
- Training and Development
- Professional Communication
- Desire to Learn, Grow and Develop Skill Set
- Interpersonal Skills
- Flexible and Adaptable
References
Available Upon Request
Timeline
Customer Success and Program Manager
NS Nutrition
01.2020 - Current
Registered Dietitian, Adult Education
Alberta Heartland Primary Care Network
07.2013 - 01.2020
Registered Dietitian, Adult Education
Revive Wellness
03.2012 - 12.2013
Registered Dietitian, Clinical Education
Royal Alexandra Hospital
02.2011 - 03.2012
Bachelor of Science - Nutrition & Food Science, Nutrition Major
University of Alberta
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