Nicole Bautista
CVS Pharmacy
Gardena
1
Language
8
years of professional experience
Shift Supervisor coordinating 6+ team members per shift across restaurant, car wash, and warehouse settings. Drives cash handling, customer service, and team coverage while keeping shifts moving and resolving issues in real time. Bilingual in English and Spanish, with communication and problem-solving skills that support smooth handoffs and steady service.
Work History
Operations Manager
2 Years 1 Month- Supervise daily front-end operations and guide team members through opening, closing, and service priorities.
- Coordinate scheduling, coverage adjustments, and break timing to maintain smooth store operations.
- Resolve customer concerns professionally and escalate complex issues when additional support is needed.
- Support inventory counts, cycle checks, and shelf organization to keep merchandise available and accurate.
- Assist customers with product location, basic questions, and checkout support during peak traffic.
- Review daily tasks with team members to keep work organized and coverage balanced across departments.
- Manage opening and closing procedures to maintain consistent store readiness and operational order.
- Document operational issues and follow up on needed corrections with appropriate store personnel.
- Coordinate with staff to handle peak periods, preserve service standards, and keep lines moving efficiently.
shift supervisor
3 Years 4 Months- Balanced [number] cash drawers weekly while reconciling registers and closing out end-of-shift totals.
- Counted deposits and closed registers at shift end, keeping cash records organized and accurate.
- Coordinated team coverage, assigned stations, and kept car wash operations moving during busy periods.
- Monitored the lot and equipment, reported issues quickly, and reinforced safe work practices across the shift.
Packer
3 Months- Applied Inventory control procedures to locate, verify, and move products accurately.
- Supported Cycle counting and stock checks to keep inventory organized and ready for picks.
- Worked with team members to meet shift goals and maintain Safety compliance.
shift supervisor
2 Years 2 Months- Supervised shift coverage, assigning front-line tasks and keeping operations steady through rush periods.
- Supported team coordination across cashier and food-handling duties to maintain smooth handoffs and consistent service.
- Followed food safety standards and monitored work areas to keep preparation clean, organized, and compliant.
Education
Diploma
Skills
Leadership
Teamwork
Shift supervision
Scheduling coordination
Customer service
Communication skills
English and Spanish fluency
Customer escalation handling
Problem solving
Cash handling
Inventory control
Order picking
Cycle counting
Safety compliance
Languages
Spanish
Full Professional
Timeline
Operations Manager
CVS Pharmacy
10.2024 - CurrentRead More
Packer
TIDAL Warehouse
04.2023 - 07.2023Read More
shift supervisor
Lightning Express Car Wash
08.2020 - 12.2023Read More
shift supervisor
KFC
05.2018 - 07.2020Read More
R.K Lloyd’s high school
Diploma
Read More