Nicole Barsotti
Calgary,Alberta
Summary
Highly skilled sales professional with 13 years experience in the IT industry & a proven track record of year over year renewals growth. Proactive, extremely well organized with a very strong ability to establish rapport with customers and key stakeholders.
Overview
17
17
years of professional experience
Work History
Senior Renewal Specialist
CDW Canada
Calgary, AB
11.2020 - Current
- #1 Leader in renewal sales 2023 & top of the board 2021 / 2022
- Closed the largest margin deal the renewals team has had to date in 2023
- Promoted to Senior Renewal Specialist in 8 months despite company 2 year minimum policy
- Manage the highest count of renewal opportunities amongst the renewals team
- One of very few team members nominated for Women in Sales award in 2023
- Received "Exceeds Expectations" on every performance review to date
- Completed the company LEAD program as well as Six Sigma Yellow Belt course
- Completed the company LIFT mentorship program
- Immaculate Salesforce hygiene and forecasting
- Coordinate and run regular cadence calls with customers, distributors and partners
- Proactively and regularly collaborate with Account Managers and Product Specialist to close renewal opportunities and identify new business opportunities
- Responded promptly to customer inquiries regarding their renewal status or any other related issues
- Processed renewal orders in a timely manner according to company standards
Executive Assistant / I.S. Administrator
NovAtel Inc. / Intergraph Canada Inc.
Calgary, Alberta
12.2011 - 05.2020
- Reported directly to the Hexagon CIO
- Managed all hardware/software renewals and life cycle management for 2 sister companies within the same building
- Created and managed relationships with numerous vendors and resellers and negotiated the purchasing of hardware/software for 750+ employees over multiple Hexagon legal entities
- Aided in project planning and process improvement for the I.S. department
- Managed mobile phone/device fleet for 330 plus devices and $25K monthly spend
- Discovered and initiated ways to reduce costs for various departments
- Key contributor in Hexagon’s cybersecurity framework implementation
- Maintained multiple office policies, procedures, monthly I.S. newsletter & corporate business continuity plan
- Conducted research and created reports on various topics based on the needs of the executive
- Proficient in multiple software programs including Office 365, Teams, SharePoint, Concur, Webex, Confluence, ServiceNow, MetaCompliance, Dynamics, Cheqroom, Salesforce & Snow SAM application
Operations Coordinator
Peak Medical Group
Edmonton, Alberta
11.2009 - 10.2011
- Researched, learned and implemented a CRM software system
- Coordinated all rental agreements, payment schedules, shipping / delivery requirements, inventory needs and repairs
- Created partnerships with regional insurance providers to assist in securing medical coverage for customers requiring our product
- Fulfilled surgeon scripts by educating patients and arranging in home set ups
- Designed company marketing materials & in house documents to execute sales and inventory requirements
Subcontract Administrator
Horton CBI Limited
Fort Saskatchewan, Alberta
03.2007 - 11.2009
- Researched, pursued and surveyed potential subcontractors
- Obtained and reviewed qualification packages, verified financial information, EH&S programs, insurance policies and references
- Selected and recommended subcontractors to the HCBI Procurement Manager for approval
- Issued request for quotations to subcontractors and evaluated packages upon completion
- Negotiated and issued final subcontract documents
- Completed subcontractor performance evaluations
Education
Business Administration Diploma - Finance
Northern Alberta Institute Of Technology
Edmonton, Alberta05.2005
Skills
- Sales
- Customer Service
- Problem Solving
- Forecasting
- Process Improvement
- Time management
- Decision Making
- Reporting & Tracking
Interests
- Showjumping
- Camping
- Skiing
References
- Available upon request
Timeline
Senior Renewal Specialist
CDW Canada
11.2020 - Current
Executive Assistant / I.S. Administrator
NovAtel Inc. / Intergraph Canada Inc.
12.2011 - 05.2020
Operations Coordinator
Peak Medical Group
11.2009 - 10.2011
Subcontract Administrator
Horton CBI Limited
03.2007 - 11.2009
Business Administration Diploma - Finance
Northern Alberta Institute Of Technology
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