Nicole Ashauer
Calgary,AB
Summary
Dedicated professional with a history of meeting and exceeding company goals, utilizing consistent and organized practices. Skilled in working under pressure, adapting to new situations and challenges, and influential in a leadership role. Self-driven individual with excellent interpersonal skills who has exemplary work ethic as well as intuitive problem-solving skills.
Overview
2
2
years of professional experience
Work History
Beach Volleyball Coordinator
Calgary Sport and Social Club
Calgary, AB
04.2022 - 10.2022
- Facilitated 900+ Beach Volleyball and Spikeball participants on a daily basis as sole operator and on-site supervisor
- Oversaw execution of over 23 leagues per season
- Utilized strong interpersonal skills to provide exceptional customer service, problem solving, and proactive initiative.
- Handled any inquiries involving specific league rules, standings, CSSC events and promotions, facility concerns, etc.
- Submitted detailed reports of daily occurrences, score reporting, and any concerns regarding facility's safety/quality
- Conducted daily setup and take down of equipment, ensured organization and cleanliness of facility
- Performed routine maintenance including landscaping and general repairs
Office Administrator and Commercial Broker Personal Assistant
Mammoth Insurance
Calgary, AB
05.2020 - 09.2021
- Interacted with clients and underwriters by phone, email or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
- Maintained open communication with customers to foster positive relations and provide updates on issues.
- Produced high-quality documents, spreadsheets and presentations using MS Office for internal and customer-facing needs.
- Prioritized tasks, managed client relations, and balanced daily itinerary for commercial insurance brokers
Server
Joey Eau Claire
Calgary, AB
05.2019 - 09.2019
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Brand Ambassador
Mosaic North America
Calgary, AB
07.2018 - 09.2018
- Communicated product information with confidence and educated consumers about company.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Functioned as team player by working with other members to deliver sampling goals.
- Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
Education
Bachelor’s in Physical Education Exercise Science -
Brandon University
Brandon, MB2022
Highschool Diploma -
St.Francis High School
Calgary, AB05.2017
Skills
- Self-Motivated
- Leadership
- Interpersonal Communication
- Organization and Time Management
- Multitasking Abilities
- Teamwork and Collaboration
- Attention to Detail
- Problem-Solving
- Flexible and Adaptable
- Excellent Communication
Accomplishments
- Two-time Academic All-Canadian Award Recipient - 20/21 & 21/22 Term at Brandon University
- 2021 Bobcat BIRT Cup Award Recipient
Timeline
Beach Volleyball Coordinator
Calgary Sport and Social Club
04.2022 - 10.2022
Office Administrator and Commercial Broker Personal Assistant
Mammoth Insurance
05.2020 - 09.2021
Server
Joey Eau Claire
05.2019 - 09.2019
Brand Ambassador
Mosaic North America
07.2018 - 09.2018
Bachelor’s in Physical Education Exercise Science -
Brandon University
Highschool Diploma -
St.Francis High School
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