Nicole Angus
Beaver Bank,NS
Summary
Compassionate administrator assists elderly or disabled clients and residents. Observes and reports on patient status, cleans and organizes living quarters and provides companionship. Demonstrated knowledge of vital sign reading and proper aseptic and infection control policies. Hardworking and passionate job seeker with strong organizational skills eager to secure administrative position. Ready to help team achieve company goals.
Overview
1
1
Certification
Work History
Continue Care Assistant
Independent Health Care Service
- Administered care to patients including medication.
- Documented residents' mental status, sleep, and eating patterns in medical record books.
- Monitored and assisted residents through individual service plans.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted patients with self-administered medications.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
Administrative Assistant
Acadian Seaplants
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Developed strategies to streamline and improve office procedures.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Receptionist Administrator
Miller Waste Systems
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.
- Handled complaints and questions, and re-directed calls to other team members.
Receptionist
Luedey Consultants Inc.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Corresponded with clients through email, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines.
Education
Ind. Program Planning Positive Behavior Support
Community Partnership Training Alliance
Dartmouth, NS01.2019
Medication Awareness
Community Partnership Training Alliance
Dartmouth, NS12.2018
High School Diploma -
Sackville High School
Lower Sackville, NS06.1986
Skills
- Effective communication
- Empathy and understanding
- Time management
- Team collaboration
- Problem-solving abilities
- Conflict resolution
- Medication administration
- Incident Reporting
- Care Plan Management
- Multitasking and Organization
- Medication and Appointment Reminders
- Medical Office Administration
Languages
English
Full Professional
Certification
WHMIS - Compass HR Training
Food Safety Certification
Timeline
Continue Care Assistant
Independent Health Care Service
Administrative Assistant
Acadian Seaplants
Receptionist Administrator
Miller Waste Systems
Receptionist
Luedey Consultants Inc.
Ind. Program Planning Positive Behavior Support
Community Partnership Training Alliance
Medication Awareness
Community Partnership Training Alliance
High School Diploma -
Sackville High School
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