Summary
Overview
Work History
Education
Skills
Volunteer
Certification
References
Timeline
Generic

NICOLE ADVIENTO

Guelph,Canada

Summary

Detail-oriented professional with background creating delicious dishes. Dedicated to delivering highest quality customer service. Expert at succeeding in high pressure environments while remaining calm. Safety-minded when carefully following food handling regulations and procedures.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Breakfast Hostess

IMPERIAL HOSPITALITY INC.
09.2023 - Current
  • Streamlined the replenishment process for buffet items, minimizing wait times for guests.
  • Disposed of trash, wiped kitchen areas and mopped floors to meet health department sanitation inspection guidelines.

Sales Associate

ASIA UNITED BANK CORP.
04.2022 - 08.2023
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.

Line Cook

JAZ'S RESTO AND BAR
01.2020 - 03.2022
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Barista

STARBUCKS COFFEE COMPANY
01.2018 - 08.2020
  • Prepare and serve a variety of coffee beverages in adherence to Starbucks standards
  • Handle, train, and supervise new staffs.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

Room Attendant

NOVOTEL HOTEL
05.2017 - 11.2017
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.

Education

Diploma - Culinary Management

Conestoga College
Waterloo, ON
04.2025

Bachelor of Science - INTERNATIONAL HOSPITALITY MANAGEMENT

Lyceum of The Philippines
Philippines
06.2018

Skills

  • Strong multitasking
  • Customer service focus
  • Cleanliness
  • Order Taking
  • Customer Service
  • Team Player

Volunteer

Capstone Event - Conestoga College

  • Gather Ingredients
  • Prepping Stations
  • Assisting with communication between team members

Certification

  • SmartServe

Expiration Date: October 2028

  • Food Handler Certification

Expiration Date: October 2028

References

AVAILABLE UPON REQUEST

Timeline

Breakfast Hostess

IMPERIAL HOSPITALITY INC.
09.2023 - Current

Sales Associate

ASIA UNITED BANK CORP.
04.2022 - 08.2023

Line Cook

JAZ'S RESTO AND BAR
01.2020 - 03.2022

Barista

STARBUCKS COFFEE COMPANY
01.2018 - 08.2020

Room Attendant

NOVOTEL HOTEL
05.2017 - 11.2017

Diploma - Culinary Management

Conestoga College

Bachelor of Science - INTERNATIONAL HOSPITALITY MANAGEMENT

Lyceum of The Philippines

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NICOLE ADVIENTO