Nicolas W. Garcia
Visalia
Summary
Operations professional with focus on streamlining processes and enhancing efficiency. Known for strong team collaboration and adaptability to changing needs. Reliable and results-driven with expertise in process improvement and resource management.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Operations Associate
Nabis
Woodlake, CA
09.2024 - Current
- Streamlined operational workflows to enhance efficiency in inventory management processes.
- Coordinated cross-functional teams to ensure timely completion of projects and initiatives.
- Implemented process improvements that reduced operational bottlenecks and increased productivity.
- Analyzed performance metrics to identify trends and optimize resource allocation for various tasks.
- Trained and mentored new team members, fostering a positive work environment and promoting professional growth.
- Followed shipping and receiving procedures for goods and materials.
- Collaborated with cross-functional teams to achieve project goals and meet deadlines.
Sales Agent
Token Farms
08.2021 - 08.2024
- Mastered product knowledge within industry to enhance customer interactions.
- Achieved exceptional sales performance through strategic client engagement.
- Executed timely and secure delivery of products to ensure customer satisfaction.
- Ensured compliance with all applicable laws and standards according to established guidelines.
- Responded to customer needs with professionalism and efficiency, ensuring a positive service interaction.
- Helped with closing procedures
- Refined product selection for individual customers
- Developed and implemented sales strategies to enhance customer engagement and retention.
- Trained and mentored junior sales agents on product knowledge and effective selling techniques.
Manager
Jimmy John’s
09.2018 - 07.2021
- Ran Closing shifts as the manager in charge.
- Kept track of labor and training new employees.
- Unparalleled customer service.
- Maintained all quality and safety standards
- Oversaw daily operations to ensure efficient sandwich production and delivery processes.
- Trained and mentored team members on food safety and customer service protocols.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Analyzed operational workflows to identify areas for process improvement and efficiency gains.
Assistant Manager
Pizano's
05.2017 - 01.2018
- Ran opening and closing shifts.
- Worked as a team with others.
- Maintained accurate and up to date counts for product and inventory.
- Cooking for customers while interacting.
- Maintained all quality and safety standards.
General Manager
Dickey’s BBQ
Dillon, CO
02.2016 - 01.2017
- Ran operations from open to close.
- Maintained accurate and up to date counts for product and inventory.
- Dealt with any customer or employee incidents or disputes.
- Maintained all quality and safety standards.
Education
High School Diploma - General Education
El Diamante High School
Visalia, CA04.2011
Skills
- Operational leadership
- PC hardware troubleshooting
- Rapid skill acquisition
- Proficient in practical project execution
- Experienced with fundamental tool usage
- Customer service excellence
- Basic appliance troubleshooting
- Effective workflow management
- Detail-oriented and reliable
- Interpersonal and written communication
- Deadline management
- Team support
Certification
Food Handlers Card
LANGUAGES
English
Timeline
Operations Associate
Nabis
09.2024 - Current
Sales Agent
Token Farms
08.2021 - 08.2024
Manager
Jimmy John’s
09.2018 - 07.2021
Assistant Manager
Pizano's
05.2017 - 01.2018
General Manager
Dickey’s BBQ
02.2016 - 01.2017
High School Diploma - General Education
El Diamante High School