Nicolas Verdin
Perris
Summary
Dynamic and dedicated professional with experience at Caliber Collision, excelling in customer service and communication. Proven ability to enhance patient-focused care and manage medical office administration effectively. Skilled in phlebotomy and check-in coordination, ensuring a seamless experience for clients while maintaining high standards of service.
Overview
6
6
years of professional experience
Work History
Retail Sales Associate
Ross Dress for Less
04.2019 - 10.2021
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and helped with product questions, selections, and purchases.
- Greeted customers and provided outstanding customer service.
Customer Service Representative
Caliber Collision
10.2021 - 04.2023
- Responded to customer requests for products, services, and company information.
- Met customer call guidelines for service levels, handle time and productivity.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Medical Assistant
Nile Orthopedic and Rehabilitation
06.2023 - 03.2025
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Education
High School Diploma -
Perris
Perris, CACMAA - Medical Informatics
UEI College
Riverside05-2023
Skills
- Patient-focused care
- Phlebotomy
- Medical office administration
- Check-in coordination
Languages
Spanish
Professional Working
Timeline
Medical Assistant
Nile Orthopedic and Rehabilitation
06.2023 - 03.2025
Customer Service Representative
Caliber Collision
10.2021 - 04.2023
Retail Sales Associate
Ross Dress for Less
04.2019 - 10.2021
High School Diploma -
Perris
CMAA - Medical Informatics
UEI College