Nicolas Tanguay-Dion
Whitehorse,Canada
Summary
Upbeat, customer-focused Sales Associate with Four years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
11
11
years of professional experience
Work History
Retail Assistant Store Manager
Fire and Flower Cannabis
Whitehorse, YT
02.2020 - Current
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Greeted customers upon entry to the store and provided a positive shopping experience.
- Kept up-to-date knowledge of all products available in the store.
- Ensured cleanliness of the retail area including dusting surfaces, vacuuming floors and cleaning windows.
- Engaged with customers and recommended products based on needs and requests.
- Updated POS system with new products and special orders.
- Trained and mentored associates to teach daily tasks and procedures.
- Updated and maintained store signage and displays.
- Attended team meetings regularly for updates on new products, promotions or services offered by the store.
- Recruited, trained and supervised new employees.
- Ensured compliance with safety regulations and company policies.
Part-time Sales Associate
Franchise Footwear and Apparel
Whitehorse, YT
11.2023 - Current
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Organized stockroom shelves according to size, color or style.
- Maintained cleanliness of store environment including floors, windows, displays.
- Assisted store owner during Nike and Retro Jordan releases.
Drywall Laborer
Northrock construction
Whitehorse, YT
08.2019 - 01.2020
- Installed new drywall sheets to ceilings and walls with screws, nails, or adhesives.
- Removed excess mud from walls after taping joints with a hawk and trowel.
- Placed fiberglass insulation into exterior walls for soundproofing purposes.
- Cut holes in drywall for electrical outlets or plumbing fixtures using a keyhole saw or drill bit.
- Moved heavy materials such as ladders, scaffolding, panels of drywall. around job sites safely using dollies or carts.
- Cleaned up construction debris at the end of each workday before leaving job site premises.
- Followed safety protocols while working on elevated heights by wearing hard hats and harnesses.
- Completed drywall finish work with exceptional quality and efficiency.
Swamper/ Mover
Manitoulin Transportation
Whitehorse, YT
03.2017 - 08.2019
- Loaded and unloaded customer belongings onto truck and other vehicles safely and securely.
- Packaged items for transport, using protective materials such as bubble wrap, foam, blankets and shrink-wrap to prevent damage during transit.
- Assembled furniture at the customer's new residence or business premises.
- Completed paperwork accurately including inventory lists of all items moved and delivery receipts.
- Assisted team members with loading and unloading tasks when needed; working cooperatively within a team environment to accomplish goals efficiently.
- Secured items in truck by strapping over protective padding.
Farm Hand
Takhini River Farms
Whitehorse, YT
06.2013 - 09.2015
- Inspected fields regularly to identify pests or diseases that may harm crop growth.
- Applied fertilizers and pesticides according to instructions in order to maximize crop yield.
- Organized storage areas for harvested crops.
- Loaded and unloaded trucks with supplies or products from the farm.
- Worked with owner to determine ranch needs.
- Loaded bales onto trailers or trucks for transport to storage facilities.
Courtesy Clerk
Loblaw
Whitehorse, YT
08.2013 - 11.2013
- Stocked shelves with merchandise, rotated products, and removed expired items.
- Organized backroom areas for efficient storage of merchandise.
- Assisted customers with product selection and answered questions about store policies.
- Demonstrated knowledge of store layout to assist customers in finding desired items quickly.
- Assisted with price checks, go-backs, and replenishing supplies.
- Oversaw collection shopping carts from parking lot to maintain clean, organized area.
Education
High School Diploma -
Independent Learning Centre
Whitehorse, YT07-2017
Skills
- Product Knowledge
- Merchandise Receiving and Handling
- Honest and Dependable
- Attention to Detail
- Store Policies and Procedures
- Creative Thinking
- Reliable and Responsible
Affiliations
- Golf
- Skiing
- Skateboarding
- Hiking
- Travel
Languages
English
Professional
French
Native/ Bilingual
References
References available upon request.
Timeline
Part-time Sales Associate
Franchise Footwear and Apparel
11.2023 - Current
Retail Assistant Store Manager
Fire and Flower Cannabis
02.2020 - Current
Drywall Laborer
Northrock construction
08.2019 - 01.2020
Swamper/ Mover
Manitoulin Transportation
03.2017 - 08.2019
Courtesy Clerk
Loblaw
08.2013 - 11.2013
Farm Hand
Takhini River Farms
06.2013 - 09.2015
High School Diploma -
Independent Learning Centre
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