Nicolas Pilon
Banff,CA-AB
Summary
Dynamic and results-oriented professional person, demonstrating exceptional time management and customer service skills. Excelled in fast-paced environments, significantly improving customer satisfaction through efficient route planning and upselling techniques. Adept at teamwork, maintaining high sanitation standards, and adapting to new challenges, contributing to enhanced operational efficiency and sales growth.
Overview
2
2
years of professional experience
1
1
Certification
Work History
E-Bike Delivery Driver
Dominos's Pizza
06.2023 - 09.2023
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of food.
- Read google maps, and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Dishwasher
Coyotes Southwestern Gril
07.2022 - 05.2023
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
General Laborer
Chancellor Peak Chalets
06.2021 - 09.2021
- Operated landscaping equipment with focus on safety.
- Maintained grounds by trimming, weeding, and general clean up.
- Collected firewood payments from chalet guests.
- Split,piled and re-stocked firewood inventory.
- Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.
Education
High School Diploma -
Banff Community High School
Banff, AB06.2024
Skills
- Time Management Skills
- Teamwork and Collaboration
- Cleaning and Sanitizing
- Cash Handling
- Strong Work Ethic
- Multitasking Abilities
- Order picking and processing
- Flexible
- Exceptional customer service
Certification
- Basic First Aid Training May 2023.
- CPR Certification, Red Cross May 2023.
- Certified Alberta ProServe, AGLC - October 2024-2029
Timeline
E-Bike Delivery Driver
Dominos's Pizza
06.2023 - 09.2023
Dishwasher
Coyotes Southwestern Gril
07.2022 - 05.2023
General Laborer
Chancellor Peak Chalets
06.2021 - 09.2021
- Basic First Aid Training May 2023.
- CPR Certification, Red Cross May 2023.
- Certified Alberta ProServe, AGLC - October 2024-2029
High School Diploma -
Banff Community High School
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