Nicolas Pereira
Newport Beach
Summary
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
17
17
years of professional experience
Work History
Sales Associate
Optima Tax Relief LLC
Santa Ana, CA
06.2014 - 05.2026
- Explained Optima's 2 phase process to potential clients.
- Developed strong client relationships to enhance customer satisfaction and retention.
- Provided expert guidance on tax resolution services, ensuring compliance with regulations.
- Conducted in-depth consultations to assess client needs and tailor solutions accordingly.
- Customer Service, Compliance calls to IRS, Retention.
- Collaborated with team members to achieve monthly sales targets.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Utilized CRM tools to track customer interactions and sales, enhancing effectiveness of follow-up communications.
- Managed escalated issues with professionalism, ensuring timely resolutions for customers.
Debt Negotiator
Financial Solutions Legal Center
Tustin, CA
01.2009 - 02.2013
- Negotiated debt settlements with creditors to reduce client financial burdens.
- Developed customized payment plans tailored to clients' financial situations and goals.
- Facilitated communication between clients and creditors, ensuring clarity in negotiations.
- Analyzed client financial data to identify optimal negotiation strategies and solutions.
- Reduced client debt by effectively negotiating with creditors and collection agencies.
- Conducted thorough analysis of clients'' financial situations to determine optimal negotiation strategies.
- Achieved successful debt settlements by establishing strong rapport with clients and creditors.
Education
High School Diploma -
Tustin High School
Tustin, CAGED -
Santiago Canyon College
Orange, CASkills
- Bi - Lingual
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Exceptional customer service
- Goal oriented
- Relationship building
- Sales goals attainment
- Positive and professional
- Listening skills
- Reliable and punctual
- CRM software proficiency
- Energetic self-starter
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Sales Associate
Optima Tax Relief LLC
06.2014 - 05.2026
Debt Negotiator
Financial Solutions Legal Center
01.2009 - 02.2013
High School Diploma -
Tustin High School
GED -
Santiago Canyon College