Nicolas Miguel
Cambridge,Ontario
Summary
Proven track record in enhancing operational efficiency and customer satisfaction at Heffner Toyota through expert attention to detail and robust problem-solving skills. Excelled in teamwork and adaptability, significantly improving service delivery and safety standards. Skilled in using technical tools and fostering transparent communication, contributing to a positive and results-driven work environment.
Overview
3
3
years of professional experience
Work History
Tire and Lube Technician
Heffner Toyota
12.2022 - Current
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Improved customer satisfaction by providing timely and accurate tire and lube services.
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
- Maintained high standards of cleanliness in the work area to promote a safe environment for both employees and customers.
- Ensured safety of customers'' vehicles by conducting thorough inspections of tires, brakes, and suspension components.
- Assisted team members in completing complex repairs, fostering collaboration within the workplace.
- Provided clear explanations of required repairs or maintenance tasks to customers, building trust through transparency.
- Worked alone or in team-based systems to complete up to 40 oil changes each day.
- Checked fluids, tires, brakes, and other systems as part of multi-point inspection.
Shipping and Receiving Clerk
Adidas Warehouse
07.2021 - 07.2022
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
- Improved shipping efficiency by streamlining packing procedures and optimizing workstation layouts.
- Increased order accuracy with diligent verification of product SKUs, quantities, and destinations before shipment.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Handled day-to-day shipping and receiving overseeing more than [700] packages per day.
Education
High School Diploma -
Monsignor Doyle Catholic Secondary School
Cambridge, ON06.2021
Skills
- Communication
- Teamwork
- Problem-Solving
- Adaptability
- Time management
- Attention to detail
Languages
English
Timeline
Tire and Lube Technician
Heffner Toyota
12.2022 - Current
Shipping and Receiving Clerk
Adidas Warehouse
07.2021 - 07.2022
High School Diploma -
Monsignor Doyle Catholic Secondary School
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