Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Nicolas Lorusso

Woodbridge,ON

Summary

Results-driven customer service and retail professional with extensive experience in delivering exceptional client experiences and managing high-volume tasks with precision. Demonstrated expertise in communication, organization, and adaptability enhances contributions to customer-focused teams. Committed to leveraging skills in dynamic environments to drive service excellence.

Overview

9
9
years of professional experience

Work History

Warehouse-Backroom/Floor Associate

ADIDAS CANADA
01.2022 - Current
  • Managed stock inventory and ensured timely replenishment of merchandise, contributing to seamless store operations, while also being flexible enough to jump on the sales floor whenever needed to ensure sales targets for the day are achieved
  • Executed efficient picking, prepping, and stocking procedures, maintaining optimal inventory levels
  • Spearheaded the picking, packaging, and shipping process for online orders, ensuring accuracy and timeliness
  • Maintained cleanliness and organization of workspaces, adhering to strict deadlines and quality standards

Private Tutor

Lorusso Tutoring
01.2020 - Current
  • Collaborated with students and parents to develop customized learning plans, facilitating academic improvement and goal attainment
  • Achieved measurable results, with students experiencing a minimum grade increase of one full letter grade
  • Provided personalized support and guidance to enhance the learning experience and foster academic success
  • Used technology in tutoring sessions to diversify and enhance learning.

Fresh Foods Assiocate

WAL-MART
01.2016 - 01.2020
  • Ensured consistent stocking of fresh departments and delivered exceptional customer service to enhance overall shopping experience
  • Maintained accurate inventory records and upheld cleanliness standards within the department
  • Demonstrated strong organizational skills and attention to detail in managing day-to-day operations

Education

Bachelor of Education - Education

York University
Toronto, None
06-2025

Bachelor of Arts - Specalized Honours in History

York University
Toronto, None
06-2025

High school diploma -

Holy Cross
CA
06.2018

Skills

  • Proficient in Microsoft Office Suite
  • Detail-oriented approach
  • Effective communication
  • Interpersonal skills
  • Effective time management
  • Flexible problem-solving
  • Team player
  • Collaborative mindset
  • Critical thinking
  • Customer service

Affiliations

  • I love to play and coach sports (hockey, soccer, and baseball).
  • I love the outdoors (fishing and hiking).

Timeline

Warehouse-Backroom/Floor Associate

ADIDAS CANADA
01.2022 - Current

Private Tutor

Lorusso Tutoring
01.2020 - Current

Fresh Foods Assiocate

WAL-MART
01.2016 - 01.2020

Bachelor of Education - Education

York University

Bachelor of Arts - Specalized Honours in History

York University

High school diploma -

Holy Cross

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Nicolas Lorusso