Nicolas Jeronimo
Long Beach
Summary
Dependable healthcare support professional with 8+ years of experience at Molina Healthcare in mailroom operations and quality improvement support. Skilled in medical record management, secure scanning, shipping logistics, and cross-functional collaboration. Known for reliability, attention to detail, and maintaining HIPAA compliance while supporting operational efficiency.
Overview
8
8
years of professional experience
Work History
Mailroom & Quality Improvement Support Specialist
Molina Healthcare
Long Beach
05.2018 - Current
- Support the PQOC team by retrieving, scanning, and organizing medical records securely using USB drives and WinZip.
- Ensure accurate and timely delivery of all incoming/outgoing mail, packages, and interoffice mail; manage certified, overnight, and priority shipments.
- Coordinate equipment repairs and vendor communications for postage and scanning machines, maintaining uninterrupted mailroom operations.
- Maintain compliance with HIPAA and company policies; monitor shipping records, track inventory, and report non-compliance issues.
- Provide cross-functional support by prioritizing urgent deliveries for executive and clinical teams, ensuring operational efficiency.
- Participate in professional development programs and demonstrate accountability through consistent, high-quality performance.
Education
High School Diploma -
Banning High School
Wilmington, CA06-2002
Skills
- Mailroom Operations & Logistics
- Medical Record Management & Scanning
- Quality Improvement (PQOC) Support
- USPS/FedEx Coordination & Shipping Tracking
- HIPAA Compliance and File Security
- Team Collaboration & Vendor Communication
- Equipment Operation & Maintenance
- Time Management & Service Level Monitoring
- Problem solving techniques
- Documentation and reporting
- Operating systems
- Software troubleshooting
Languages
Spanish
Native/ Bilingual
Accomplishments
Employee of the Month- Molina Healthcare
Affiliations
Community Service Projects- Participated in local clean-ups and charity events.
References
References available upon request.
Timeline
Mailroom & Quality Improvement Support Specialist
Molina Healthcare
05.2018 - Current
High School Diploma -
Banning High School