Monitoring all amenities at private resort including but not limited to: private beach, restaurants, hotel, etc.
Supervised operational team to support seamless operations and exceptional customer service.
Controlled reservation desk and booked clients.
Accounting Intern/Customer
Bastos Du Canada
05.2021 - 07.2021
I was in charge of day to day accounting such as billing, issuing invoices, applying cash receipts to customer accounts and giving checks to providers when funds are received.
On top of that, I worked in the customer services department.
I was in charge of analyzing and solving customer’s problems through emails and phone calls.
In case of any product defects I was allowed to grant compensation.
Commercial Intern/Customer Services Assistant
Big Ship
05.2019 - 07.2019
Commercial intern/Customer services
My task was to receive inventory each Tuesday
Moreover, I was also in the customer service division
I was in charge of using emails and phone calls to assess and solve customers' issues
I was permitted to provide compensation in the event of any product flaws.
Engineer Trainee
Composite Work Large Yacht Refit
05.2017 - 06.2017
I worked with an engineer who was in charge of designing furniture inside yachts.
Education
BBA - Global Business Management
Bishop’s University
Sherbrooke, QC
05.2023
English Language
Chichester College
England
05.2020
Skills
SOFT SKILLS:
Hard worker
Discipline
Teamwork
HARD SKILLS:
Excel
Acomba (Accounting Software)
Powerpoint
Languages
French Mother-tongue
English C1 level
Spanish High-school
Certification
High school, French Baccalauréat
in Economy -Pretty good awarded
(2019)
Personal Shopper at Refah, HYPER-STAR, Etka, large shoe stores, large home appliance storesPersonal Shopper at Refah, HYPER-STAR, Etka, large shoe stores, large home appliance stores