Nicolas Dupuis
Shediac
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
6
6
years of professional experience
Work History
Delivery Driver
Bumper To Bumper Auto Parts
03.2023 - 09.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Roofer
XL Roofing
02.2022 - 03.2023
- Assisted in removal of old roofing materials and debris to prepare for application of new roofing.
- Performed patching and resealing of roofs to provide maintenance, repairs and protection.
- Installed, repaired, and replaced single-ply roofing systems.
- Precisely cut felt, shingles and strips of flashing to fit angles formed by walls, vents, and intersecting roof surfaces.
Landscaper
Communaute De Grande Digue
04.2021 - 09.2021
- Maintained grounds by trimming, weeding, and general clean-up.
- Removed weeds, hazards, and debris from common pathways to improve usability.
Store Clerk
Dollarama
04.2020 - 04.2021
- Assisted customers by answering questions and fulfilling requests.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted in maintaining a welcoming store atmosphere by keeping common areas clean, well-lit, and inviting for customers.
- Assisted customer by locating items, processing payments, and carrying out heavy purchases.
- Performed inventory control, such as counting, and stocking merchandise.
- Enhanced customer satisfaction by providing efficient and knowledgeable assistance in product selection and locating items.
Sandwich Artist
SUBWAY®Restaurants
09.2018 - 09.2019
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
Education
Certificate - Sales
Ccnb
Dieppe05-2025
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Time management
- Dependable and reliable
- Goal oriented
- Relationship building
- Friendly and enthusiastic
- Sales and marketing
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Delivery Driver
Bumper To Bumper Auto Parts
03.2023 - 09.2024
Roofer
XL Roofing
02.2022 - 03.2023
Landscaper
Communaute De Grande Digue
04.2021 - 09.2021
Store Clerk
Dollarama
04.2020 - 04.2021
Sandwich Artist
SUBWAY®Restaurants
09.2018 - 09.2019
Certificate - Sales
Ccnb
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