Summary
Overview
Work History
Education
Skills
Timeline
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Nicolas Douglas

Sacramento

Summary

Driven and dedicated individual with a strong commiitment to delivering high-quality results & exceeding expectations, Highly motivated to contribute to an innovative organization that values growth & development. Possesses a strong work ethic, exceptional attention to detail, and the ability to work well in a fast-paced, team-oriented

Overview

3
3
years of professional experience

Work History

Public Area Attendant

Holiday Inn Express Hotel
05.2023 - Current
  • Increased efficiency by utilizing proper cleaning techniques, tools, and equipment for various surfaces and areas.
  • Improved overall cleanliness by efficiently executing daily cleaning tasks in public areas.
  • Reduced customer complaints by promptly addressing and resolving housekeeping issues in public areas.
  • Collaborated with team members to ensure a thorough and timely completion of assigned tasks throughout the property.
  • Assisted other departments as necessary, providing additional support during peak occupancy periods or staff shortages.
  • Supported hotel events by setting up, breaking down, and maintaining cleanliness during functions as needed.

Inbound Stower

Amazon
07.2022 - 09.2023
  • Organized and restocked shelves periodically to maintain stock availability.
  • Used hand trucks and pallet jacks to safely move items to designated areas.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Organized both outgoing and incoming shipments based on product descriptions and shipment dates.
  • Safely stacked items to maximize space within acceptable safety limits.
  • Increased productivity with diligent work ethic, consistently meeting or exceeding daily stowing targets.

Intern

CVS Pharmacy
04.2022 - 06.2022
  • Interacted with customers by phone, email, or in-person to provide information.
  • Set up and modified patient profiles to include current medications and insurance details.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.

Closing expert

Target
03.2021 - 01.2022
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Recommended complementary purchases to customers, increasing revenue.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Evaluated prices and conducted audits to detect and correct price discrepancies.

Education

Associate of Arts - Pharmacy Technology

Asher College
Sacramento, CA
06.2023

High School Diploma -

North Area Community School
06.2020

Skills

  • Problem-Solving Skills
  • Typing Medication Labels
  • Strong Work Ethic
  • Organization and Prioritization
  • Patient Safety
  • FDA and HIPAA Compliance
  • FDA Drug Safety Guidelines
  • Critical Thinking
  • Patient Confidentiality
  • Material Stacking
  • Loading and Unloading
  • Positive Customer Engagement
  • Stocking and Replenishing

Timeline

Public Area Attendant

Holiday Inn Express Hotel
05.2023 - Current

Inbound Stower

Amazon
07.2022 - 09.2023

Intern

CVS Pharmacy
04.2022 - 06.2022

Closing expert

Target
03.2021 - 01.2022

Associate of Arts - Pharmacy Technology

Asher College

High School Diploma -

North Area Community School

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Nicolas Douglas