Nicolas Coolman
Brampton,ON
Summary
Dynamic IT and marketing professional with proven success in enhancing operational efficiency and brand visibility for companies like Wendy Panday Law Firm. Expert in network troubleshooting, remote support, and digital marketing, driving significant improvements in IT systems and social media engagement. Skilled in project management and technical support, consistently delivering results beyond expectations. optimal user experience. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives.
Overview
1
1
year of professional experience
Work History
IT Technician
Wendy Panday Law Firm
2022.11 - 2023.12
- Maintained office PCs, networks and mobile devices.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
- Managed inventory of hardware and software assets, ensuring proper allocation and maintenance throughout their lifecycle.
- Completed detailed reporting on work activities, providing management with insights into IT operations and opportunities for improvement.
- Participated in on-call rotation to ensure 24/7 availability of technical support for mission-critical systems.
IT Technician
Saitech Diagnostics
2022.10 - 2023.12
- Maintained office PCs, networks and mobile devices.
- Set up 15 PCs, projectors, and microphones for use in video conferencing rooms.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
- Enhanced user experience with thorough troubleshooting and resolution of hardware and software problems.
- Configured systems according to prescribed software and hardware frameworks.
Marketing Associate
Biosai Stationary and Craft Supplies
2022.10 - 2023.12
- Boosted brand visibility by developing and executing targeted marketing campaigns.
- Enhanced social media presence with creative content and effective targeting.
- Coordinated successful trade shows and events, increasing brand exposure and generating new business leads.
- Supported the design process of various promotional materials including brochures, flyers, banners, and advertisements.
- Managed cross-functional projects, ensuring timely delivery of high-quality marketing materials.
- Collaborated with sales team to drive revenue growth, implementing data-driven marketing tactics.
- Increased brand visibility by developing and executing innovative social media campaigns.
- Developed comprehensive marketing plans to effectively introduce new products to market.
- Coordinated with sales teams to develop marketing materials that effectively communicated product benefits.
- Conducted primary and secondary research to better understand customer needs and behaviors.
Education
Post Graduate Certificate - International Business Management
Sheridan College Institute of Technology And Advanced Learning
Mississauga, ON08.2024
Bachelor of Science - Business Computing
School of Accounting And Management
Trinidad And Tobago08.2021
Skills
- Hardware Installation
- Technical Support
- Software configuration
- Network Troubleshooting
- Network Maintenance
- Remote Support
- Wireless Networking
- IT Documentation
- Network Security
- Computer Diagnostics
- System Maintenance
- Time Management
- Market Analysis
- Digital Marketing
- Social Media Marketing
Accomplishments
- Received the Presidents award from the Duke of Edinburgh
- Supervised team of 5 staff members.
- Rebuilt the I.T infrastructure with of my previous job with updated equipment and upgraded networks within the Company
- Created multiple websites for businesses for Small to Medium Businesses
Languages
English
Full Professional
Hiking, Football, Swimming, Gaming, Music, Photography
I'm an outdoorsy person, and I have a lot of diverse hobbies to keep my body and brain in action. My one most favorite thing to do is to go hiking-to connect with nature at the top of some hard-earned trail or just on the peaceful side. I also love playing football as through this my inner competitor comes up, and it gives me immense feelings of teamwork and camaraderie. Other than that, swimming is one of my favorite activities because it is a very good exercise for the whole body and a way to unwind and keep fit. In my free time, I really enjoy playing video games because I can be part of various worlds and improve my reasoning skills. Music also plays a huge role in my life; I love listening to different genres, sometimes trying to play one or another instrument. Rounding out my interests are photography, which allows me to capture in beauty some of the most ordinary moments and unleash my creativity. These hobbies put together keep me balanced, driven, and always ready to learn something new.
Timeline
IT Technician
Wendy Panday Law Firm
2022.11 - 2023.12
IT Technician
Saitech Diagnostics
2022.10 - 2023.12
Marketing Associate
Biosai Stationary and Craft Supplies
2022.10 - 2023.12
Post Graduate Certificate - International Business Management
Sheridan College Institute of Technology And Advanced Learning
Bachelor of Science - Business Computing
School of Accounting And Management
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