Sports
Nicolas Castaneda Cordoba
Missisaugua,Ontario
Summary
Nicolas brings expertise in marketing, sales and operations. By consulting with customers, strong relationships are built with them and co-workers. He hopes to continue gaining experience and improving .
Overview
7
7
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
Work History
Customer Service Representative
Nike Sports Camps
Toronto, ON
04.2023 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
- Utilized customer service software to manage interactions and track customer satisfaction.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
Director of Technology
TWSC(Toronto Women's Soccer Club)
Toronto, ON
06.2022 - 07.2023
- Presented budget and business planning proposals to senior leadership, advocating for junior personnel needs and segment-wide business goals.
- Created internal product development roadmaps for solutions towards the companies development and investments
- Analyzed department and job-related functionality requirements to align priorities with business needs.
Co-Founder
AC Digital Solutions
Toronto, ON
12.2022 - 05.2023
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Established foundational processes for business operations.
- Identified appropriate marketing channels and target customers for campaigns.
Business Development Representative
Bevel Wood
Oakville, ON
04.2022 - 09.2022
- Increased brand awareness, website traffic and sales by implementing effective marketing campaigns and strategies.
- Compiled product and customer data to generate informed profit projections.
- Presented innovative digital media marketing presentations to executive decision makers.
CEO
Zero Sports
Toronto , Ontario
10.2020 - 03.2022
- Coached and guided employees to complete projects deadlines and features.
- Engaged positively with staff, soliciting and encouraging feedback and collaborative spirit.
- Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
- Worked product team to address needs and offer high-level support for everyday operations.
Front End Developer
Adam Disastro Book Publishing
Torino , Piemonte
03.2019 - 01.2020
- Collaborated with stakeholders during development processes to confirm creative proposals and design best practices.
- Coded using HTML, and CSS to develop features for both mobile and desktop platforms.
- Tested web-based product functionality and delivered iterations to customer.
Cleaning & Packaging Crew Member
MC Food Styling
Toronto, ON
01.2016 - 02.2018
- Handled equipment, and materials properly and with caution.
- Arranged and removed tables, chairs and decorations to prepare facilities for events such as meetings and banquets.
- Supervised supplies in inventory and submitted reorder requests.
Education
Diploma - Interaction Design
George Brown College
Toronto, ON 09.2022 - 05.2023
Advanced Diploma - Computer Programming
George Brown College
Toronto, ON 09.2021 - 05.2022
Bachelor of Science - Information, Communications, Technology
University of Turin
Turin, Italy 10.2019 - 05.2021
High School Diploma -
Micheal Power St Joseph
Toronto, ON 09.2016 - 01.2019
Skills
Software Proficiency
Business-to-customer expertise
Product and service sales
Critical Thinking
Certification
Italian Language Proficiency
Interests
Music
Design & Programming
Software
HTML
CSS
Excel
Word
Timeline
Customer Service Representative
Nike Sports Camps
04.2023 - Current
Co-Founder
AC Digital Solutions
12.2022 - 05.2023
Diploma - Interaction Design
George Brown College
09.2022 - 05.2023
Director of Technology
TWSC(Toronto Women's Soccer Club)
06.2022 - 07.2023
Business Development Representative
Bevel Wood
04.2022 - 09.2022
Cisco Computer Hardware
12-2021
Advanced Diploma - Computer Programming
George Brown College
09.2021 - 05.2022
CEO
Zero Sports
10.2020 - 03.2022
Bachelor of Science - Information, Communications, Technology
University of Turin
10.2019 - 05.2021
Italian Language Proficiency
10-2019
Front End Developer
Adam Disastro Book Publishing
03.2019 - 01.2020
High School Diploma -
Micheal Power St Joseph
09.2016 - 01.2019
Cleaning & Packaging Crew Member
MC Food Styling
01.2016 - 02.2018
French Language Proficiency
01-2016