Summary
Overview
Work History
Education
Skills
Certification
Interests
Software
Timeline
Generic

Nicolas Castaneda Cordoba

Missisaugua,Ontario

Summary

Nicolas brings expertise in marketing, sales and operations. By consulting with customers, strong relationships are built with them and co-workers. He hopes to continue gaining experience and improving .

Overview

7
7
years of professional experience
5
5
years of post-secondary education
3
3
Certifications

Work History

Customer Service Representative

Nike Sports Camps
Toronto, ON
04.2023 - Current
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Responded to customer requests for products, services, and company information.
  • Utilized customer service software to manage interactions and track customer satisfaction.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.

Director of Technology

TWSC(Toronto Women's Soccer Club)
Toronto, ON
06.2022 - 07.2023
  • Presented budget and business planning proposals to senior leadership, advocating for junior personnel needs and segment-wide business goals.
  • Created internal product development roadmaps for solutions towards the companies development and investments
  • Analyzed department and job-related functionality requirements to align priorities with business needs.

Co-Founder

AC Digital Solutions
Toronto, ON
12.2022 - 05.2023
  • Conducted target market research to scope out industry competition and identify advantageous trends.
  • Established foundational processes for business operations.
  • Identified appropriate marketing channels and target customers for campaigns.

Business Development Representative

Bevel Wood
Oakville, ON
04.2022 - 09.2022
  • Increased brand awareness, website traffic and sales by implementing effective marketing campaigns and strategies.
  • Compiled product and customer data to generate informed profit projections.
  • Presented innovative digital media marketing presentations to executive decision makers.

CEO

Zero Sports
Toronto , Ontario
10.2020 - 03.2022
  • Coached and guided employees to complete projects deadlines and features.
  • Engaged positively with staff, soliciting and encouraging feedback and collaborative spirit.
  • Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
  • Worked product team to address needs and offer high-level support for everyday operations.

Front End Developer

Adam Disastro Book Publishing
Torino , Piemonte
03.2019 - 01.2020
  • Collaborated with stakeholders during development processes to confirm creative proposals and design best practices.
  • Coded using HTML, and CSS to develop features for both mobile and desktop platforms.
  • Tested web-based product functionality and delivered iterations to customer.

Cleaning & Packaging Crew Member

MC Food Styling
Toronto, ON
01.2016 - 02.2018
  • Handled equipment, and materials properly and with caution.
  • Arranged and removed tables, chairs and decorations to prepare facilities for events such as meetings and banquets.
  • Supervised supplies in inventory and submitted reorder requests.

Education

Diploma - Interaction Design

George Brown College
Toronto, ON
09.2022 - 05.2023

Advanced Diploma - Computer Programming

George Brown College
Toronto, ON
09.2021 - 05.2022

Bachelor of Science - Information, Communications, Technology

University of Turin
Turin, Italy
10.2019 - 05.2021

High School Diploma -

Micheal Power St Joseph
Toronto, ON
09.2016 - 01.2019

Skills

Software Proficiency

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Certification

Italian Language Proficiency

Interests

Sports

Music

Design & Programming

Software

HTML

CSS

Excel

Word

Timeline

Customer Service Representative

Nike Sports Camps
04.2023 - Current

Co-Founder

AC Digital Solutions
12.2022 - 05.2023

Diploma - Interaction Design

George Brown College
09.2022 - 05.2023

Director of Technology

TWSC(Toronto Women's Soccer Club)
06.2022 - 07.2023

Business Development Representative

Bevel Wood
04.2022 - 09.2022

Cisco Computer Hardware

12-2021

Advanced Diploma - Computer Programming

George Brown College
09.2021 - 05.2022

CEO

Zero Sports
10.2020 - 03.2022

Bachelor of Science - Information, Communications, Technology

University of Turin
10.2019 - 05.2021

Italian Language Proficiency

10-2019

Front End Developer

Adam Disastro Book Publishing
03.2019 - 01.2020

High School Diploma -

Micheal Power St Joseph
09.2016 - 01.2019

Cleaning & Packaging Crew Member

MC Food Styling
01.2016 - 02.2018

French Language Proficiency

01-2016

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Nicolas Castaneda Cordoba