Nicolas Calderon
London,ON
Summary
Proven Merchandise Manager in Training at Leon's Furniture, adept in inventory management and exceptional customer service. Excelled in reducing markdowns through demand forecasting, and launched timely seasonal merchandise, showcasing critical thinking and problem-solving abilities. Fostered vendor relationships and mentored teams, enhancing retail display setup and stockroom organization. Looking for a part time Job with availability of two days per week.
Overview
2
2
years of professional experience
Work History
Merchandise Manager in Training
Leons Furniture
10.2024 - Current
- Maintained updated product knowledge to successfully educate and advise customers.
- Bult positive relationships with vendors for consistent and reliable supply of products.
- Launched seasonal merchandise assortments in alignment with key industry events ensuring timely availability of products.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Completed monthly profit and loss performance reports.
- Reduced markdowns by optimizing inventory management processes and implementing demand forecasting techniques.
- Generated reports on purchasing activities to support management decisions.
Customer Service Supervisor
Leons Furniture
04.2023 - 05.2024
- Coached employees through day-to-day work and complex problems.
- Coached team members to deliver hospitable, professional service while adhering to set service models.
- Actively supported service associates by quickly responding to questions via phone and email and finding appropriate solutions to customer issues.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Researched and corrected customer concerns to promote company loyalty.
Warehouse Worker
Leons Furniture
10.2023 - 03.2024
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Assisted in receiving, stocking and distribution of merchandise.
- Operated equipment while observing standard safety procedures.
- Maintained clean, orderly work environment free of hazards.
Education
Diploma - Business
Fanshawe College
London, ON04-2024
Pathway 3 - English-as-a-Second-Language Education
International Language Academy of Canada
Vancouver, BC08-2021
Skills
- Inventory Management
- Merchandise presentation
- Merchandise Allocation
- Retail display setup
- Stockroom Organization
- Product pricing
- Markdown Optimization
- Product Assortment Planning
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Merchandise Manager in Training
Leons Furniture
10.2024 - Current
Warehouse Worker
Leons Furniture
10.2023 - 03.2024
Customer Service Supervisor
Leons Furniture
04.2023 - 05.2024
Diploma - Business
Fanshawe College
Pathway 3 - English-as-a-Second-Language Education
International Language Academy of Canada
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