Nicolas Banks

Provide consulting services for multi-industry NetSuite customers, including manufacturing, distribution, and e-commerce. Deliver full lifecycle solutions from requirement gathering to deployment.

• Developed SuiteScript 2.1 automations including transaction validation logic, dynamic sublist population, custom buttons, workflow handlers, and PDF generation Suitelets.
• Built custom modules such as Consolidated Customer Statements, AR Aging Portlet, UPC Scan-to-Item Matching, Calibration Certification workflow, and low-price approval guardrails.
• Implemented WMS configurations, O2C/P2P enhancements, Work Order/Assembly workflows, and inventory management improvements.
• Created Advanced PDF templates (pick tickets, packing slips, customer statements) and SuiteAnalytics dashboards.
• Supported monthly retainer clients with system optimization, troubleshooting, and strategic guidance.

Promoted twice after leading NetSuite operations through acquisition and system consolidation. Oversee enterprise business systems, with ownership of NetSuite roadmap, enhancements, support, and cross-functional process optimization.

• Lead day-to-day NetSuite administration for Finance, Accounting, Sales, Ops, Logistics, WMS, and Supply Chain.
• Designed and delivered automation using SuiteScript 2.1, SuiteFlow, Workflows, and custom integrations.
• Built advanced Saved Searches, SuiteAnalytics Workbooks, and SuiteQL reporting for operational and financial teams.
• Developed SQL queries for D365 FinOps BYOD, supporting BI reporting and cost analysis.
• Led WMS enhancements and collaborated with warehouse teams to improve picking, inventory accuracy, and scanning workflows.
• Served as liaison between business stakeholders, developers, and executives; created BRDs, solution designs, and test scripts.
• Managed UAT cycles, QA testing, and deployment of new ERP features/releases.
• Maintained ERP Service Desk with 98%+ SLA compliance supporting 100+ internal users.
• Directed troubleshooting, root cause analysis, and cross-system issue resolution post-acquisition.

Key Highlights:

• Successfully supported the transition from KushCo to Greenlane with no ERP downtime.
• Designed high-impact automations reducing manual entry, errors, and cycle time across O2C & P2P.
• Strengthened reporting accuracy by building systematic SQL/SuiteQL and data validation tooling.

• Managed client-side NetSuite implementation and integrations (API/EDI).
• Migrated e-commerce from Magento to Shopify; optimized product setup, UX, UI, and analytics.

• Marketing/Analytics positions at Nestlé (Chile), Goodyear Tire Co. (Chile), and Keiretsu Forum (U.S.).
• Experience in profitability analysis, reporting, digital projects, and stakeholder-facing operations.