Nicolas Arcangeli
San Diego
Summary
Motivated employee with strength of boosting customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, promoting desirable items, and upselling to meet quotas. Committed to strengthening customer experiences with positivity and professionalism when responding to requests and questions.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Lifeguard and Pool Manager
Easter Seals
05.2023 - 08.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Cooperated fully with manager to identify areas of concern and ascertain reliable methods for remediation.
- Advanced personal professional development participated in advanced lifesaving courses, such American Red Cross Lifeguard Instructor certification course.
- Maintained all pool systems and functions
Lifeguard
Royal Family Kids Camp
05.2022 - 08.2022
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Responded to emergency situations in a timely, efficient manner.
Retail Worker
Nolands On The Wharf
04.2020 - 08.2020
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Education
No Degree - Psychology
San Diego State University
San Diego, CA05-2027
Skills
- Strong communicator
- Effective problem-solver
- Leadership qualities
- Team collaboration
- Patience and empathy
- Reliability and punctuality
- Relationship building
- Professional appearance
- Product knowledge expertise
- Customer service
Certification
- CPR/AED Certification
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
Lifeguard and Pool Manager
Easter Seals
05.2023 - 08.2023
Lifeguard
Royal Family Kids Camp
05.2022 - 08.2022
Retail Worker
Nolands On The Wharf
04.2020 - 08.2020
No Degree - Psychology
San Diego State University
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