Nicolas Aguayo Jr.
South Pasadena
Summary
Results-driven, bilingual (English/Spanish) professional with strong customer service expertise, adept at problem-solving and multitasking in fast-paced environments. Highly proficient in technology, with the ability to quickly absorb and apply new information to enhance task execution. A proactive and collaborative team player with a proven track record in management, demonstrating leadership and the ability to drive team success. Not afraid to roll up my sleeves and get my hands dirty to ensure goals are met and operations run smoothly.
Overview
31
31
years of professional experience
Work History
Office/Executive Assistant
Law Office of Alfred Freitas
06.2024 - 01.2025
- Answered client phone calls while keeping accurate, detailed messages then directed inquiries to appropriate staff members.
- Brought Law Office File System (CLEO) up to date with case archives and was instrumental in the modification and implementation of office procedures necessary to maintain accuracy and relevance in the office database
- Assisted with Engish/Spanish Interpretation and Translation between clients and Law Office
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Greeted guests in with friendliness and professionalism.
Grocer
Trader Joe's, Inc.
02.2009 - 10.2023
- Responsibilities included; running a cash register (10 key), training of new employees, ordering and stocking merchandise. Heavy emphasis on customer service.
Bartender / Stand Lead
Levy Restaurants, Dodger Stadium
03.2007 - 10.2019
- Bartender an Stand Lead in charge of accounting, inventory and personnel.
- Seasonal
Bartender
Aramark Corporation, Los Angeles Convention Center
12.2005 - 11.2018
- Special event Bartender. Heavy customer service and cash handling.
- Part Time
Concessions Manager / Bartender
Santa Anita Racetrack
04.1994 - 05.2013
- In charge of accounting, personnel, and merchandise for concession stands and bars during racetrack events.
- Seasonal
Real Estate Agent
Keller Williams Realty, Glendale
10.2006 - 05.2009
- Represent both buyers and sellers in real estate transactions. Customer service, lead generation and building client relationships.
Real Estate Agent
John Green Realty, Temecula
08.2005 - 06.2006
- Represented both buyers and sellers in real estate transactions. Customer service, lead generation and building client relationships.
Grocer
Trader Joe's, Inc.
09.2000 - 07.2003
- Responsibilities included; running a cash register (10 key), training of new employees, ordering and stocking merchandise. Heavy emphasis on customer service.
Education
Bachelor of the Arts - Liberal Studies, Theater and Education, Spanish
University of California, Riverside
06.1998
Skills
- Skilled in MS Office Suite and Adobe Creative Suite
- Data entry
- Customer service
- Event coordination
- Scheduling and calendar management
- Clear oral/written communication
- Meeting planning
- Project management
- Clerical support
- Administrative support
Languages
Spanish
Native or Bilingual
Interests
- Music - Singer/Songwriter plays guitar & interested in music production and engineering
- Acting and Theater
- Documenting and sharing travel experiences
Timeline
Office/Executive Assistant
Law Office of Alfred Freitas
06.2024 - 01.2025
Grocer
Trader Joe's, Inc.
02.2009 - 10.2023
Bartender / Stand Lead
Levy Restaurants, Dodger Stadium
03.2007 - 10.2019
Real Estate Agent
Keller Williams Realty, Glendale
10.2006 - 05.2009
Bartender
Aramark Corporation, Los Angeles Convention Center
12.2005 - 11.2018
Real Estate Agent
John Green Realty, Temecula
08.2005 - 06.2006
Grocer
Trader Joe's, Inc.
09.2000 - 07.2003
Concessions Manager / Bartender
Santa Anita Racetrack
04.1994 - 05.2013
Bachelor of the Arts - Liberal Studies, Theater and Education, Spanish
University of California, Riverside
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