Results-driven, bilingual (English/Spanish) professional with strong customer service expertise, adept at problem-solving and multitasking in fast-paced environments. Highly proficient in technology, with the ability to quickly absorb and apply new information to enhance task execution. A proactive and collaborative team player with a proven track record in management, demonstrating leadership and the ability to drive team success. Not afraid to roll up my sleeves and get my hands dirty to ensure goals are met and operations run smoothly.