Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicola Steffler

Cambridge,Ontario

Summary

A passionate, energetic team player who demonstrates strong skills in communication, problem-solving, and consistently fostering customer loyalty and satisfaction. Passionate about driving sales growth and creating innovative strategies to enhance customer experiences.

Overview

10
10
years of professional experience

Work History

Sales Representative

Brand Momentum (Nestle Account)
Waterloo, ON
01.2025 - Current
  • Cultivated relationships with clients to drive product awareness and loyalty.
  • Conducted market research to identify new sales opportunities and trends.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Developed and implemented visual merchandising strategies to enhance product presentation and drive sales.
  • Analyzed inventory levels and trends to optimize stock placement and maximize product visibility.
  • Exceeded sales targets through effective planning and goal setting.

Lead Bartender/ Server

The Keg Steakhouse and Bar
01.2016 - Current
  • Lead the bar team, ensuring excellent service and high customer satisfaction.
  • Manage inventory efficiently, reducing waste and optimizing stock levels.
  • Train new staff, enhancing team skills and improving service consistency.
  • Resolve customer issues swiftly, maintaining a positive dining experience.
  • Boost sales through effective upselling and customer engagement strategies.

Merchandiser

Crossmark
04.2023 - 12.2024
  • Optimize product placement and inventory management for Nestle brands, driving sales growth and enhancing brand visibility in retail environments.
  • Meticulously maintain product displays, ensuring accurate pricing, proper stock rotation, and adherence to planograms for maximum customer appeal.
  • Partner with store managers and team members to implement promotional strategies, resolve inventory issues, and improve overall merchandising effectiveness.

Social Media Content Creator

Social Bean Marketing
01.2022 - 01.2022
  • Developed engaging content for social media, boosting audience interaction and brand visibility.
  • Created multimedia posts that enhanced user engagement, driving increased web traffic.
  • Analyzed social media trends to optimize content strategy, achieving measurable growth.
  • Collaborated with marketing team to align content with brand goals, fostering a cohesive strategy.

Education

Social Media Marketing Course -

Conestoga College
01.2021

Recreation and Leisure Services -

Conestoga College
06-2016

Skills

    Customer Service, Social Media, Content Creation, Team Leadership, Training, Communication, Problem Solving, Organizational Skills, Multitasking, Creativity, Critical Thinking Sales Closing, Upselling

Timeline

Sales Representative

Brand Momentum (Nestle Account)
01.2025 - Current

Merchandiser

Crossmark
04.2023 - 12.2024

Social Media Content Creator

Social Bean Marketing
01.2022 - 01.2022

Lead Bartender/ Server

The Keg Steakhouse and Bar
01.2016 - Current

Social Media Marketing Course -

Conestoga College

Recreation and Leisure Services -

Conestoga College
Nicola Steffler