Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Affiliations
Timeline
Generic

NICOLA ROTRAKARN

Vancouver,BC

Summary

Leader at Canadian Pacific Railway, focused on the safe movement of rail cars. Delivering premium service to customer with open communication and meeting deadlines. Coaching and mentoring others around me to learn and grow within the organization and strengthen the safety culture. Managing both union chairs and non unionized employees to cohesively work together to get the job done.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Shift Manager Operations Superintendent

DP World Canada
Surrey, British Columbia
06.2024 - Current
  • Work with and support the longshore workers of the 514 and 502 union at the Fraser Surrey Dock
  • Build relationships with the foreman and use their knowledge and experience to drive productivity of the 502 union members
  • Conduct investigations of accidents and incidents to find route cause and create preventative measures and processes to reduce probability of reoccurrence
  • Work closely with the maintenance team to highlight inefficiencies around the dock such as potential preventative maintenance items that were found. As well as providing windows of opportunity to bring in 3rd party contractors to repair/maintain equipment.
  • Plan and coordinate vessel movements (let go/tie up) stowage, and loading sequences. Works closely with CN Rail to coordinate train movements with the PARY yard.
  • Learn and apply SOP/SWP to ensure the safe working conditions of all of the employees on the dock.

Assistant Superintendent

Canadian Pacific Railway
Montreal, QC
02.2022 - 04.2023
  • Leader in driving safety, as there is nothing too important that it cannot be done safely.
  • Delivered high level of service to customers in effort to build and strengthen relationships.
  • Work closely with grain and intermodal team to ensure elevators and ships are getting their trains to destination on time.
  • Verified project scope achievement through careful supervision of Managers and Unionized Employees.
  • Delivered positive reinforcement and constructive tension for employee work efforts.
  • Resolved issues quickly and efficiently as they arise through process of elimination and use of available resources.
  • Evaluated plans and effectively managed exceptions to keep work in line with project goals.
  • Working with the union to find common ground in order to reduce tension within the terminal and optimize productivity.

Terminal Trainmaster

Canadian Pacific Railway
Port Coquitlam, BC
02.2019 - 02.2022
  • Upheld tight deadlines for departure of freight from the origin terminal to various terminals around Canada and the United States
  • Planned inbound routing of trains strategically to expose traffic in the blocks for ease of access to service customers per scheduled arrival
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service. Coordinated as the hub of several departments including Locomotive shops, Mechanical Car, Rail traffic controllers and Engineering services
  • Managed unionized crews and manpower to ensure schedule was covered and provided plans to crews to organize rail cars within the yard to depart in the correct direction on-time.
  • Worked closely with customers at the port of Vancouver including Alliance Grain, Pacific and Cascadia Viterra to ensure they were getting the correct trains on-time based on the availability of space in the silo, grade of product, as well as priority shipments direct to vessel

Assistant Trainmaster

Canadian Pacific Railway
Port Coquitlam, BC
10.2017 - 02.2019
  • Supported the Trainmaster with moving inventory in various systems
  • Communicating with customers on a daily basis to ensure they were getting the correct railcars that were planned for their operational needs
  • Instructor for remote control locomotive course for RCLS operations in the terminal. Qualify conductor trainees after their completion of the training period.
  • Work as a conductor within the yard and over the road from Coquitlam to Boston Bar. Switch cars and build trains in the yard.

Education

Studies Diploma - Law Enforcement

Justice Institute Of British Columbia

Skills

  • Driving safety culture
  • Planning and execution
  • Coach, mentor and develop others
  • Project management
  • Multi tasking in high stress situation
  • Inventory management

Certification

Qualified Railway Conductor, Valid Occupational First Aid, Valid Driver License, Valid Port Pass with MTSC Clearance.

Accomplishments

Capable of coordinating the operation in the Port Coquitlam yard, which is well know as one of the most difficult positions in the company. As a person with zero railroading experience, I was able to rise from a conductor to an assistant superintendent within 6 years.

Affiliations

I started playing tennis when I was in my early 20s and fell in love with the game. I am now an avid tennis player who enjoys playing competitively 3 times a week.

I am a father of 3 young children and couldn't be happier to have 3 of them. Spending time with my kids brings joy to my life and I intend on building a great life for them.

Timeline

Shift Manager Operations Superintendent

DP World Canada
06.2024 - Current

Assistant Superintendent

Canadian Pacific Railway
02.2022 - 04.2023

Terminal Trainmaster

Canadian Pacific Railway
02.2019 - 02.2022

Assistant Trainmaster

Canadian Pacific Railway
10.2017 - 02.2019

Studies Diploma - Law Enforcement

Justice Institute Of British Columbia

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NICOLA ROTRAKARN