Summary
Overview
Work History
Education
Skills
References
Affiliations
Work Availability
Timeline
OfficeManager

Nicola Lythe

Duncan,BC

Summary

Motivated and driven professional with a strong background in event coordination, planning, operations and office administrative duties. Proven expertise in problem-solving, financial planning, cost saving and leadership to drive efficiency and enhance organizational success. Strong communicator and detail orientated.

Overview

21
21
years of professional experience

Work History

Office Manager

Outoftheelements
Forest Grove, BC
01.2013 - 02.2023
  • Managed daily office operations.
  • Implemented filing system improvements to enhance document organization and retrieval.
  • Maintained communication with to clients ensuring timely service delivery.
  • Answered phone calls, responded to emails.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
  • Developed marketing strategies to enhance brand visibility and drive customer engagement.
  • Conducted market research to identify trends and consumer preferences for targeted messaging.

Horse Boarding Owner

Self Employed
Airdrie, Alberta
01.2013 - 01.2017
  • Managed daily operations of horse farm, overseeing animal care and feeding routines.
  • Implemented health monitoring protocols for horses, ensuring timely veterinary care and vaccinations.
  • Led staff in maintaining cleanliness and organization of stables and equipment areas.
  • Developed feeding plans tailored to individual horse nutritional needs and activity levels.
  • Managed budgeting and financial planning for the farm, ensuring profitability and sustainability of operations.

Vacation Rental Property Manager

Self Employed
Hidcote Boyce, UK, GL
01.2008 - 01.2009
  • Managed daily operations and administrative tasks to ensure smooth business functioning.
  • Oversaw financial planning and budgeting for sustainable business growth.
  • Managed guest bookings and inquiries through online rental platforms.
  • Developed marketing strategies to enhance property visibility and occupancy rates.
  • Assisted guests with check-in and check-out procedures for seamless experiences.
  • Implemented reservation systems to streamline booking processes and communication.
  • Performed regular site visits at property location to assess condition and identify any areas that need improvement and clean ahead of changeovers of new guests arrival.
  • Resolved guest complaints promptly to maintain satisfaction and positive reviews.

Executive Assistant to the Chairman and CEO

Luminar Leisure PLC
Luton, Bedfordshire
10.2001 - 09.2005
  • Managed complex calendars for Chairman and CEO, prioritizing high-level meetings.
  • Coordinated travel arrangements for executives, ensuring compliance with company policies.
  • Prepared detailed meeting agendas and materials for executive leadership discussions.
  • Facilitated communication between departments, enhancing collaboration on strategic initiatives.
  • Organized company events and board meetings, handling logistics and vendor relationships.
  • Maintained confidential files and documents, ensuring data integrity and security protocols.
  • Assisted in drafting reports and presentations for internal and external stakeholders.
  • Assisted in the preparation of presentations for senior management meetings.
  • Prepared expense reports and tracked departmental budget expenses.
  • Acted as liaison between executives and staff members in order to ensure effective communication among all levels of personnel.
  • Coordinated events with vendors for various functions such as team building activities or offsite meetings.
  • Monitored daily emails sent to the executive office; responding when appropriate or forwarding to the correct person and department.

Education

High School Diploma -

Lea Manor High School
Luton, Bedfordshire, UK
06-1994

Skills

  • Event coordination
  • Problem solving
  • Attention to detail
  • Effective communication
  • Project management
  • Business administration
  • Office management
  • Customer relations
  • Clear oral/written communication
  • Contract negotiations

References

References available upon request.

Affiliations

Horse Riding

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Office Manager

Outoftheelements
01.2013 - 02.2023

Horse Boarding Owner

Self Employed
01.2013 - 01.2017

Vacation Rental Property Manager

Self Employed
01.2008 - 01.2009

Executive Assistant to the Chairman and CEO

Luminar Leisure PLC
10.2001 - 09.2005

High School Diploma -

Lea Manor High School
Nicola Lythe