Empathetic personal support worker with a sensitive and compassionate approach to cultivating a trusting, stimulating and varied lifestyle for residents. Offers enhanced care with a flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.
Hi, I’m
Nicola Campbell
Unit Clerk
Pickering,ON
Summary
Overview
17
years of professional experience
5
Certification
1
year of post-secondary education
Work History
Scarborough Health Network - Centenary hospital, Toronto, ON
Medical Unit Clerk
2020.02 - Current (4 years & 7 months)
Job overview
- Answered unit calls and took messages for healthcare staff to maximize team productivity.
- Answered multi-line telephone system, provided information, and directed calls.
- Provided excellent customer service while responsibly managing sensitive patient data in accordance with HIPAA guidelines.
- Expedited communication between healthcare professionals, resulting in better coordination of care for patients.
Extendicare Winbourne Park, Ajax, ON
Personal Support Worker Student
2023.10 - 2023.12 (2 months)
Job overview
- Facilitated mobility for clients with physical limitations by providing assistance with transfers, ambulation, and range-of-motion exercises.
- Utilized effective time management skills to ensure all clients received the necessary attention and support despite varying levels of need.
- Maintained client confidentiality at all times, respecting their right to privacy while ensuring compliance with relevant regulations and ethical standards.
- Assisted in developing new approaches towards engaging challenging behaviors exhibited by some clients while maintaining a safe space for everyone involved.
Taunton Mills, Whitby, ON
Personal Care Aide
2019.11 - 2020.04 (5 months)
Job overview
- Assisted clients with daily living activities for increased comfort and quality of life.
- Maintained a safe and clean environment for clients, reducing health risks and promoting overall wellbeing.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Kerry's Place Autism Services, Toronto, ON
Autism Support Assistant
2007.03 - 2017.08 (10 years & 5 months)
Job overview
- Facilitated sensory integration activities, accommodating diverse sensory needs while promoting self-regulation skills within the classroom setting.
- Established strong rapport with clients, creating a supportive atmosphere conducive to learning and growth.
- Conducted ongoing assessments of client performance, identifying areas for improvement and modifying interventions accordingly.
Education
Archbishop Anthony Meagher CCEC Ajax, ON
No Degree from Personal Support Worker
2023.09 - 2024.06 (9 months)
University Overview
Skills
- Long-term care
- Problem-solving
- Communication
- Electronic Charting
- Documentation Skills
- Supporting Daily Living Needs
- Personalized Support
- Safety Behaviors
- Bedsore Prevention
- Compassionate Client Care
- MEDITECH/EPIC Software
- EMR Systems
Certification
- CPR / First Aid Certification - American Red Cross - (Updated 2024)
- Personal Support Worker (PSW) Certification - (2024)
- Gentle Persuasive Approach (GPA) Certification - (2024)
- Food Handling Certification - (2024)
- Non-Violent Crisis Intervention (CPI) - (2024)
Availability
See my work availability
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Available
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Work Preference
Work Type
Part TimeWork Location
On-SiteImportant To Me
Flexible work hoursTimeline
Personal Support Worker Student
Extendicare Winbourne Park
2023.10 - 2023.12 (2 months)
Archbishop Anthony Meagher CCEC
No Degree from Personal Support Worker
2023.09 - 2024.06 (9 months)
Medical Unit Clerk
Scarborough Health Network - Centenary hospital
2020.02 - Current (4 years & 7 months)
Personal Care Aide
Taunton Mills
2019.11 - 2020.04 (5 months)
Autism Support Assistant
Kerry's Place Autism Services
2007.03 - 2017.08 (10 years & 5 months)
- CPR / First Aid Certification - American Red Cross - (Updated 2022)
- Personal Support Worker (PSW) Certification - (2016)
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