Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Work Preference
Timeline
Hi, I’m

Nicola Campbell

Unit Clerk
Pickering,ON
Nicola Campbell

Summary

Empathetic personal support worker with a sensitive and compassionate approach to cultivating a trusting, stimulating and varied lifestyle for residents. Offers enhanced care with a flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.

Overview

17
years of professional experience
5
Certification
1
year of post-secondary education

Work History

Scarborough Health Network - Centenary hospital
Toronto, ON

Medical Unit Clerk
02.2020 - Current

Job overview

  • Answered unit calls and took messages for healthcare staff to maximize team productivity.
  • Answered multi-line telephone system, provided information, and directed calls.
  • Provided excellent customer service while responsibly managing sensitive patient data in accordance with HIPAA guidelines.
  • Expedited communication between healthcare professionals, resulting in better coordination of care for patients.

Extendicare Winbourne Park
Ajax, ON

Personal Support Worker Student
10.2023 - 12.2023

Job overview

  • Facilitated mobility for clients with physical limitations by providing assistance with transfers, ambulation, and range-of-motion exercises.
  • Utilized effective time management skills to ensure all clients received the necessary attention and support despite varying levels of need.
  • Maintained client confidentiality at all times, respecting their right to privacy while ensuring compliance with relevant regulations and ethical standards.
  • Assisted in developing new approaches towards engaging challenging behaviors exhibited by some clients while maintaining a safe space for everyone involved.

Taunton Mills
Whitby, ON

Personal Care Aide
11.2019 - 04.2020

Job overview

  • Assisted clients with daily living activities for increased comfort and quality of life.
  • Maintained a safe and clean environment for clients, reducing health risks and promoting overall wellbeing.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.

Kerry's Place Autism Services
Toronto, ON

Autism Support Assistant
03.2007 - 08.2017

Job overview

  • Facilitated sensory integration activities, accommodating diverse sensory needs while promoting self-regulation skills within the classroom setting.
  • Established strong rapport with clients, creating a supportive atmosphere conducive to learning and growth.
  • Conducted ongoing assessments of client performance, identifying areas for improvement and modifying interventions accordingly.

Education

Archbishop Anthony Meagher CCEC
Ajax, ON

No Degree from Personal Support Worker
09.2023 - 06.2024

University Overview

Skills

  • Long-term care
  • Problem-solving
  • Communication
  • Electronic Charting
  • Documentation Skills
  • Supporting Daily Living Needs
  • Personalized Support
  • Safety Behaviors
  • Bedsore Prevention
  • Compassionate Client Care
  • MEDITECH/EPIC Software
  • EMR Systems

Certification

  • CPR / First Aid Certification - American Red Cross - (Updated 2024)
  • Personal Support Worker (PSW) Certification - (2024)
  • Gentle Persuasive Approach (GPA) Certification - (2024)
  • Food Handling Certification - (2024)
  • Non-Violent Crisis Intervention (CPI) - (2024)
Availability
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Available
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tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Part Time

Work Location

On-Site

Important To Me

Flexible work hours

Timeline

Personal Support Worker Student
Extendicare Winbourne Park
10.2023 - 12.2023
Archbishop Anthony Meagher CCEC
No Degree from Personal Support Worker
09.2023 - 06.2024
Medical Unit Clerk
Scarborough Health Network - Centenary hospital
02.2020 - Current
Personal Care Aide
Taunton Mills
11.2019 - 04.2020
Autism Support Assistant
Kerry's Place Autism Services
03.2007 - 08.2017
  • CPR / First Aid Certification - American Red Cross - (Updated 2022)
  • Personal Support Worker (PSW) Certification - (2016)
Nicola CampbellUnit Clerk