Nicola Alvarado
Airdrie
Summary
Offering strong customer service skills and willingness to learn and grow in dynamic environment. Brings attention to detail and knack for handling cash transactions accurately. Ready to use and develop cash handling and customer service skills in customer service.
Developed skills in clinical dental environment, including patient care, dental procedures, and office management. Demonstrated ability to maintain high level of organization and attention to detail, ensuring smooth operations and patient satisfaction. Seeking to transition into new field, leveraging these skills to contribute effectively in dynamic setting.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Dental Assistant
Kingsview Dental
01.2025 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Prepared patient x-rays and images for dentist review.
- Still new to the field, willing to learn more from team members and take feedbacks
- Have worked on patients such as polishing, take x-rays, apply topical numbing gels and chair side assisting (mostly fillings)
Supervisor
Tim Hortons
01.2022 - 05.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Education
Dental Assisting
Columbia College
Calgary, AB04.2025
Skills
- Equipment sterilization
- Treatment room setup
- Sterilization techniques
- Team collaboration
- Teeth cleaning assistance
- Fast learner
- Willing to take constructive feedback and work on my skills
- Willing to cooperate and seek for help if needed
Languages
English
Native or Bilingual
Certification
Dental Assisting
Timeline
Dental Assistant
Kingsview Dental
01.2025 - Current
Supervisor
Tim Hortons
01.2022 - 05.2024
Dental Assisting
Columbia College
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