Nicola Alvarado
Airdrie,AB
Summary
Dynamic leader with a proven track record at Tim Hortons, enhancing team productivity and customer satisfaction through effective staff management and problem-solving. Skilled in training and mentoring, I excel in creating harmonious environments that foster cooperation and multitasking. Achievements include significantly improving workflows and resolving conflicts, driving positive outcomes.
Overview
1
1
year of professional experience
Work History
Supervisor
Tim Hortons
01.2023 - 04.2024
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Education
Diploma - Dental Assisting
Columbia College
Calgary, ABHighschool Diploma -
Bert Church High School
Airdrie, AB05.2023
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Cooperation
- Multitasking
Languages
English
Native or Bilingual
Tagalog
Native or Bilingual
Timeline
Supervisor
Tim Hortons
01.2023 - 04.2024
Diploma - Dental Assisting
Columbia College
Highschool Diploma -
Bert Church High School
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