Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic

Marilyn Arcega

Whistler

Overview

12
12
years of professional experience

Work History

Barista

Starbucks
08.2023 - Current
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

Cashier

Fresh Market
11.2022 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Specialty Department

Gordon Food Service
06.2018 - 06.2019
  • Packing all meats
  • Making all the meat freshness
  • Making sure all meat sealed very well
  • Labelling and packing

Store Supervisor

MACS Convinience Store
06.2011 - 06.2019
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Supervised daily operations by directing customer service, inventory and sales operations.
  • Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Arranged and organized staff work schedules to guarantee proper coverage for peak business hours.
  • Boosted sales by effectively cultivating customer rapport and delivering superior customer service.
  • Educated and trained staff to equip with knowledge about products, customer service and store policies.
  • Answered questions about store policies and addressed customer concerns.

Crew Leader

McDonald's
01.2016 - 01.2017
  • Trained employees in time management and proper ways to complete job duties.
  • Monitored team members to verify work quality and address concerns.
  • Communicated effectively with upper management, team members, and customers to keep everyone informed.
  • Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.

Building Manager

Edmonton Building
11.2015 - 06.2016
  • Planned and scheduled general maintenance, major repairs and remodeling projects.
  • Inspected grounds and facilities to identify necessary repairs.
  • Managed operations, maintenance and improvement of properties.
  • Managed and scheduled contract workers who completed building maintenance and upgrades.

Education

Bachelor of Science - BS Computer Engineering

Trace Computer College
Philippines
06.1998

High School Diploma -

Ramon Magsaysay High School
Philippines
05.1993

No Degree -

Marilao Elementary School
Philippines
04.1993

Skills

  • Soft Selling
  • Food Preparation
  • Up-Selling
  • Coffee Expertise

Languages

English
Professional Working

Additional Information

Referrence

Carina Valliente

Tim Hortons Restaurant Manager

Phone: 5873401774



Gemma Lyn Lacaden

Starbucks Store Manager

Phone: 6049024747


Faddi Tannous

Circle k, Owner

Phone: 7809950401

Timeline

Barista

Starbucks
08.2023 - Current

Cashier

Fresh Market
11.2022 - Current

Specialty Department

Gordon Food Service
06.2018 - 06.2019

Crew Leader

McDonald's
01.2016 - 01.2017

Building Manager

Edmonton Building
11.2015 - 06.2016

Store Supervisor

MACS Convinience Store
06.2011 - 06.2019

Bachelor of Science - BS Computer Engineering

Trace Computer College

High School Diploma -

Ramon Magsaysay High School

No Degree -

Marilao Elementary School

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Marilyn Arcega