Marilyn Arcega
Whistler
Overview
12
12
years of professional experience
Work History
Barista
Starbucks
08.2023 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Cashier
Fresh Market
11.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Specialty Department
Gordon Food Service
06.2018 - 06.2019
- Packing all meats
- Making all the meat freshness
- Making sure all meat sealed very well
- Labelling and packing
Store Supervisor
MACS Convinience Store
06.2011 - 06.2019
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Supervised daily operations by directing customer service, inventory and sales operations.
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Arranged and organized staff work schedules to guarantee proper coverage for peak business hours.
- Boosted sales by effectively cultivating customer rapport and delivering superior customer service.
- Educated and trained staff to equip with knowledge about products, customer service and store policies.
- Answered questions about store policies and addressed customer concerns.
Crew Leader
McDonald's
01.2016 - 01.2017
- Trained employees in time management and proper ways to complete job duties.
- Monitored team members to verify work quality and address concerns.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
Building Manager
Edmonton Building
11.2015 - 06.2016
- Planned and scheduled general maintenance, major repairs and remodeling projects.
- Inspected grounds and facilities to identify necessary repairs.
- Managed operations, maintenance and improvement of properties.
- Managed and scheduled contract workers who completed building maintenance and upgrades.
Education
Bachelor of Science - BS Computer Engineering
Trace Computer College
Philippines06.1998
High School Diploma -
Ramon Magsaysay High School
Philippines05.1993
No Degree -
Marilao Elementary School
Philippines04.1993
Skills
- Soft Selling
- Food Preparation
- Up-Selling
- Coffee Expertise
Languages
English
Professional Working
Additional Information
Referrence
Carina Valliente
Tim Hortons Restaurant Manager
Phone: 5873401774
Gemma Lyn Lacaden
Starbucks Store Manager
Phone: 6049024747
Faddi Tannous
Circle k, Owner
Phone: 7809950401
Timeline
Barista
Starbucks
08.2023 - Current
Cashier
Fresh Market
11.2022 - Current
Specialty Department
Gordon Food Service
06.2018 - 06.2019
Crew Leader
McDonald's
01.2016 - 01.2017
Building Manager
Edmonton Building
11.2015 - 06.2016
Store Supervisor
MACS Convinience Store
06.2011 - 06.2019
Bachelor of Science - BS Computer Engineering
Trace Computer College
High School Diploma -
Ramon Magsaysay High School
No Degree -
Marilao Elementary School