Nicky Bartsch
Calgary,AB
Summary
Results-oriented and self-motivated professional seeking position with consistent
challenges and opportunities for growth. Effective customer service person with excellent communication skills
and time management. Experienced in utilizing the latest software development tools.
Overview
8
8
years of professional experience
Work History
Bakery Utility Clerk
Calgary Co-op
Calgary, Alberta
08.2017 - Current
- Provide customer service and maintain positive customer relations through proper handling of customer questions, comments, requests, and complaints.
- Perform all aspects of bakery tasks: packaging fresh daily products, panning, operation of bake ovens, operation of the bread cutting machine, bakery platter preparation, facing, stocking displays, and icing names and/or messages on cakes.
- Handle merchandise, ensuring quality, minimizing damages, and markdowns.
- Provide substitutions, and ensure price integrity, including price changes.
- Perform general clean-up duties: clean up spills and display fixtures to ensure a neat and organized department is maintained.
- Responsible for ensuring that the sales floor and back stock area are clean of cardboard and debris, including the disposal of garbage and recycling.
- Perform duties following established Occupational Health and Safety, Food Safety, and Environmental regulations and policies to ensure the health and safety of all staff and customers.
- Responsible for all aspects of ordering merchandise and supplies.
- Responsible for all aspects of receiving, including reviewing, verifying invoices, returns, transfers, claims, and proper storage of products.
- Assist in organizing and conducting inventory.
Education
Software Development -
SAIT
Calgary, AB12-2024
Skills
- Self-reliant
- Customer service
- Problem solving
- Attention to detail
- Software development proficiency
- Website architecture
- Creative problem-solving
- React
- Software debugging
- User interface design
Timeline
Bakery Utility Clerk
Calgary Co-op
08.2017 - Current
Software Development -
SAIT
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