Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nickole Stone

Calgary,AB

Summary

Dedicated and service-oriented professional with a passion for delivering exceptional customer service and a comprehensive background in healthcare. Seeking a full-time receptionist position within the medical aesthetic industry to contribute a unique blend of skills, including strong organizational capabilities, meticulous attention to detail, and a proven ability to excel in dynamic and fast-paced environments. Eager to bring a positive and adaptable approach to a team-focused setting, ensuring seamless patient experiences and operational efficiency.

Overview

23
23
years of professional experience

Work History

Retail Associate Ski Cellar Snowboard, Calgary, AB

Ski Cellar
09.2018 - Current
  • Provided exceptional customer service. Helped locate merchandise, and suggested suitable options.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained a clean sales floor and straightened and faced merchandise.
  • Stocked merchandise, clearly labeled items, and arranged according to size or color.
  • Demonstrated in-depth product knowledge.
  • Managed phone calls and inquiries.
  • Handled cash transactions, petty cash counts, and store opening/closing procedures.
  • Conducted inventory counts, processed warranty claims, and managed work orders.

Health Care Aide

Rockyview General Hospital Emergency Department, C
08.2010 - 08.2020
  • Implemented CPR and assisted in the code room.
  • Set up and took down medical procedures.
  • Monitored patient vitals and assisted with patient care.
  • Transferred and repositioned patients safely.
  • Maintained a safe environment and ensured patient comfort.
  • Adapted effectively to a fast-paced emergency department.

Health Care Aide Red Deer Regional Hospital Acute

Red Deer Regional Hospital Centre
08.2008 - 08.2010
  • Obtained vital signs and conducted blood sugar checks.
  • Assisted with daily living activities and patient transport.
  • Applied prescribed treatments and dressings.
  • Maintained accurate daily charting.

Front Desk Receptionist

Spanish Villa Resort, Penticton, BC
02.2005 - 05.2006
  • Greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process.
  • Maintained an organized and clean front office area to create a professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated, and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified the supervisor immediately when problems escalated.
  • Operated office equipment and managed reservations.
  • Provided guests with information on activities and events.
  • Handled cash transactions and cashed out.

Server

China Palace Restaurant, Penticton, BC
04.2001 - 12.2003
  • Delivered friendly customer service.
  • Greeted, seated, and served customers.
  • Trained new staff and managed phone orders.
  • Handled cash transactions and cashed out.

Education

Graduate Certificate - Health Care Aide Certificate

NorQuest College, Red Deer, AB
Red Deer, AB
2009

High School Diploma -

Summerland Secondary School, Summerland, BC
Summerland, BC
07.2002

Skills

  • Loss Prevention
  • Cash Register Operation
  • Sales Promotion
  • Product Merchandising
  • Excellent communication skills
  • Strong organizational and multitasking abilities
  • Proven ability to work independently and as a reliable team player
  • Detail-oriented and adaptable to fast-paced environments
  • CPR certification

Languages

English
Full Professional

Timeline

Retail Associate Ski Cellar Snowboard, Calgary, AB

Ski Cellar
09.2018 - Current

Health Care Aide

Rockyview General Hospital Emergency Department, C
08.2010 - 08.2020

Health Care Aide Red Deer Regional Hospital Acute

Red Deer Regional Hospital Centre
08.2008 - 08.2010

Front Desk Receptionist

Spanish Villa Resort, Penticton, BC
02.2005 - 05.2006

Server

China Palace Restaurant, Penticton, BC
04.2001 - 12.2003

Graduate Certificate - Health Care Aide Certificate

NorQuest College, Red Deer, AB

High School Diploma -

Summerland Secondary School, Summerland, BC

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Nickole Stone