Nickolas Sanchez

As an IT Specialist I, my job duties varied broadly. I am to provide technical support for end users, troubleshoot software or connection issues, and monitor our network for abnormalities. Here are a few tasks I've completed:

• Configured hardware, devices, and software to set up work stations for employees.
• Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
• Patched software and installed new versions to eliminate security problems and protect data.
• Maintained servers and systems to keep networks fully operational during peak periods.
• Used ticketing systems to manage and process support actions and requests.
• Diagnosed and troubleshot hardware, software and network issues.
• Installed and configured operating systems and applications.
• Researched and identified solutions to technical problems.
• Created user accounts and assigned permissions.
• Installed, configured and maintained computer systems and network connections.

• Monitored security cameras for improper actions by patrons and dealers.
• Observed casino operations for irregular activities such as theft or cheating.
• Operated CCTV equipment, radios and ancillary equipment to reduce crime, disorder and fear of crime.
• Recorded time, date and location of incidents.
• Investigated prior incidents on CCTV to prepare reports for local authorities.
• Watched both live and recorded video surveillance footage.

• Set up ballrooms for big events such as weddings, seminars, and proms.
• Set up table, chairs, linen, and stages.
• Managed equipment used by Housemen by making sure everything was in order and put back in its place.

• As a fitness instructor I Provided a fitness program for children in elementary school.
• Created fun obstacles to get the kids to exercise.
• Taught them about nutrition.
• Provided sport games like football and basketball during seasons.
• Provided reward pizza and ice cream parties for good effort.