Nicholas Montijo
Los Angeles
Summary
Detail-oriented professional with strong communication skills and a focus on customer relationship management. Versed in quickly and accurately answering questions, offering information, and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with both guests and coworkers, while also ready to enhance customer experiences.
Overview
4
4
years of professional experience
Work History
Front Desk Assistant
Axis Chiropractic Wellness
Wilmington
05.2024 - Current
- Managed daily office operations and ensured efficient workflow
- Coordinated patient scheduling and confirmed appointments to optimize clinic flow
- Assisted in maintaining patient records and ensuring data accuracy
- Welcomed patients at the clinic entrance to create a friendly atmosphere.
- Communicated appointment reminders to improve patient attendance rates
Assistant Cross Country and Track and Field Coach
University of California, Merced
Merced
08.2023 - 05.2024
- Partnered with head coach to assess athlete performance and identify areas for improvement.
- Managed logistics for meets and travel arrangements to ensure seamless participation.
- Mentored student-athletes on race strategies and techniques.
- Facilitated team meetings to set clear goals and align expectations among athletes.
- Conducted regular meetings with athletes to review training schedules and discuss upcoming events.
- Collaborated with athletic trainers regarding injury prevention efforts.
Student Technology Consultant
University of City, Merced
Merced
03.2022 - 06.2023
- Assisted students, faculty, and staff with technology troubleshooting and software installation, enhancing user experience and minimizing downtime
- Responded promptly to faculty inquiries regarding technology needs, ensuring timely resolution and support
- Maintained detailed records of customer interactions and troubleshooting steps in a database system, improving future response efficiency
Education
Bachelor of Arts - Political Science
University of California, Merced
Merced, CA08-2023
Skills
- Clinic management software
- Appointment scheduling
- Customer relationship management
- Data entry accuracy
- Customer service
- Fluent in spanish
- Effective communication
Languages
Spanish
Full Professional
Timeline
Front Desk Assistant
Axis Chiropractic Wellness
05.2024 - Current
Assistant Cross Country and Track and Field Coach
University of California, Merced
08.2023 - 05.2024
Student Technology Consultant
University of City, Merced
03.2022 - 06.2023
Bachelor of Arts - Political Science
University of California, Merced