Hi, I’m
Nick Lei
Edmonton,Albarta
Summary
I am a creative individual who enjoys devising new approaches to problem-solving. I believe that innovation is the wellspring of progress, and I'm always eager to experiment with novel ideas and seek fresh methods for resolving challenges.
At the same time, I am also a compassionate and caring person. I am always willing to assist those in need. I believe that finding joy in helping others is a significant aspect of life, and I am always ready to extend a helping hand to those who require it. I am a responsible individual who consistently strives to excel in my tasks. I believe that responsibility is a core lesson in life, and I always put forth my best effort to fulfill the commitments I undertake.
Overview
17
years of professional experience
5
years of post-secondary education
4
Certifications
1
Language
Work History
Klam Financial Group Inc.Vancouver
Administrative Assistant
01.2022 - 06.2023
Job overview
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Executed record filing system to improve document organization and management.
- Created and maintained databases to track and record customer data.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
P500 Ltd.Taipei
Operations Manager
04.2019 - 12.2022
Job overview
- Introduced new methods, practices, and systems to reduce turnaround time.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Trained and guided team members to maintain high productivity and performance metrics.
AJ GroupTaichong
Consultant
01.2015 - 03.2019
Job overview
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Supported clients with business analysis, documentation, and data modeling.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
- Prepared presentations to explain revisions, enhancements and process improvements of organization's systems and programs.
CTBC Real Estate Co.Chongli
Real Estate Agent
01.2012 - 09.2015
Job overview
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Elite Educatioinal InstutitueRichmond
Administrative Manager
12.2006 - 03.2011
Job overview
- Trained employees in company and regulatory compliance requirements to promote conformance.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Updated reports, managed accounts, and generated reports for company database.
- Greeted visitors, employees and clients politely and professionally for excellent reception service.
Education
College of Interactive ArtVancouver
High School Diploma
09.2000 - 06.2001
Burnaby CentralBurnaby
High School Diploma
01.1996 - 06.1999
Capilano UniversityNorth Vancovuer
No Degree
09.1999 - 06.2000
Skills
Office administration
undefinedAccomplishments
In 2015, I published fortune-telling books in Taiwan, and I sold over 1000 copies through my own blog, Facebook fan page, and by managing my own YouTube channel. The content and illustrations of the books were self-edited and designed by me.
Certification
Chinese Cuisine Class B Chef License
Timeline
Food Save
10-2023
Selling it Right
11-2022
Serviing it Right
10-2022
Administrative Assistant
Klam Financial Group Inc.
01.2022 - 06.2023
Operations Manager
P500 Ltd.
04.2019 - 12.2022
Chinese Cuisine Class B Chef License
03-2019
Consultant
AJ Group
01.2015 - 03.2019
Real Estate Agent
CTBC Real Estate Co.
01.2012 - 09.2015
Administrative Manager
Elite Educatioinal Instutitue
12.2006 - 03.2011
College of Interactive Art
High School Diploma
09.2000 - 06.2001
Capilano University
No Degree
09.1999 - 06.2000
Burnaby Central
High School Diploma
01.1996 - 06.1999
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