Nickeisha Wilson
Brampton,Canada
Summary
Efficient Server known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Server
Dennys
Brampton, Ontario
01.2024 - 11.2025
- Served food and beverages to patrons and immediately remedied issues with orders.
- Garnished dishes and beverages to serve visually appealing menu items.
- Monitored dining room for cleanliness and proper set-up at all times.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Housekeeper
Motel 6 Hotel
Brampton
03.2020 - 11.2022
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
Customer Service Associate
Amazon
Brampton, Canada
10.2016 - 01.2022
- Adept at reading work orders and counting merchandise accurately
- Committed to adhering to floor policies of the warehouse
- Packaging, labeling, and sorting customer orders
- Executed precise reading of work orders and meticulous counting of merchandise, ensuring inventory accuracy and reducing errors
Seasonal Recruiting Coordinator
Brampton, Canada
10.2018 - 01.2019
- Ensure all candidates pre-interview paperwork is completed
- Plan interview schedule for candidates and recruiting team including preparation
- Identify opportunities to improve candidate experience and scheduling efficiency
- Greet candidates with excellent self-presentation and communication skills
Education
High School Diploma -
Heart Lake Secondary School
Brampton, ONSkills
- Food inspection
- Hostess support
- Daily specials memorization
- Team member support
- Order delivery practices
- Table resetting
Languages
3
Certification
- Smart Serve
Timeline
Server
Dennys
01.2024 - 11.2025
Housekeeper
Motel 6 Hotel
03.2020 - 11.2022
Seasonal Recruiting Coordinator
10.2018 - 01.2019
Customer Service Associate
Amazon
10.2016 - 01.2022
- Smart Serve
High School Diploma -
Heart Lake Secondary School
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