Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
Generic

Nickayla Bryant

Montréal-Ouest,Quebec

Summary

Highly adaptable with hands on experience in fast-paced environments that mainly focus on adhering to customer satisfaction whilst prioritizing company goals. Places emphasis on setting and achieving daily goals & uses skills such as time management, teamwork, & organizational tools to provide max efficiency.

Overview

6
6
years of professional experience

Work History

Supervisor

UNIQLO
Montreal, Quebec
04.2022 - Current
  • Tracked progress on projects and provided timely feedback to staff members.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Created new strategies for improving customer service standards within the organization.
  • Responded to customer questions regarding products, prices and availability.
  • Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
  • Oversaw inventory management, ensuring adequate stock levels and reducing waste.

Cashier

Pharmaprix
Montreal, Quebec
10.2018 - 08.2021
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.

Education

Law & Society - Sociology

Vanier College
Saint-Laurent, QC
08-2022

Bachelor of Arts - Sociology

Concordia University
Montreal, QC

Skills

  • Prioritizes communication
  • Adaptability
  • Attention to detail
  • Goal-Oriented
  • Priority management
  • Training and mentoring
  • Expectation setting

Affiliations

  • Traveling
  • Museums/Art Exhibitions
  • Collecting mementos

Languages

English
Native/ Bilingual
French
Limited

References

References available upon request.

Timeline

Supervisor

UNIQLO
04.2022 - Current

Cashier

Pharmaprix
10.2018 - 08.2021

Law & Society - Sociology

Vanier College

Bachelor of Arts - Sociology

Concordia University

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Nickayla Bryant