Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nick Voelker

Summary

Personable Inside Sales Executive with 10 years of experience driving sales force expansion and performance excellence. Demonstrated talent for boosting client satisfaction and retention by evaluating service delivery and recommending improvements. Committed to generating profits by maximizing customer relationships and product knowledge.

Overview

18
18
years of professional experience

Work History

Senior Inside Sales Executive

SHI
04.2014 - Current
  • Deliver customer IT solutions including software, hardware, services and cloud platforms to EDU customers in CA
  • $5M+ in yearly revenue amongst small/medium K12 schools resulting in ~$1M gross profit
  • Consistently meeting and exceeding monthly quotas in a fast-paced inside sales environment.
  • Built strong relationships with clients through regular follow-ups, resulting in repeat business and referrals.
  • Developed persuasive sales techniques to convert inquiries into closed deals, boosting company profits.
  • Efficiently managed high volume of inbound leads, prioritizing responses based on potential revenue generation.
  • Boosted customer satisfaction by providing timely and accurate information about products, pricing, and promotions.
  • Kept detailed records of all customer interactions and transactions using CRM software, ensuring seamless communication across departments.
  • Maintained extensive knowledge of industry trends and competitors offerings to effectively position products as superior alternatives.
  • Provided vital support during trade shows and other promotional events to generate brand awareness among potential customers.
  • Consistently met performance metrics such as call volume, talk time, and deal closure rates, contributing to the overall success of the sales team.

Owner/Operator

Voelker Lawn Care
10.2005 - Current
  • Landscaping company created by myself and my brother at the ages of 15 and 16
  • Maintained between 15 and 30 customer accounts over the lifetime of our business
  • Take pride in our customer service and the superior quality of work
  • Responsibilities include extensive manual labor, marketing, customer relations, appointment scheduling, bookkeeping, equipment maintenance, and tracking finances
  • Approaching our 5,000th career lawn cutting

Education

Bachelor of Science - Business/Hospitality

Stockton University
Galloway, NJ
05.2011

Skills

  • Goal-oriented mindset
  • Conflict resolution
  • Effective time management
  • Multitasking capabilities
  • Sales pipeline management
  • Customer relationship building
  • Account management
  • Product knowledge expertise
  • Strategic prospecting

Languages

English

Timeline

Senior Inside Sales Executive

SHI
04.2014 - Current

Owner/Operator

Voelker Lawn Care
10.2005 - Current

Bachelor of Science - Business/Hospitality

Stockton University

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Nick Voelker