NICHOLAS ST. MARY
Oakland
Summary
Hairstylist and e-commerce specialist with proven skills in website management and customer service. Expertise in inventory management enhances client satisfaction and operational efficiency. Proficient in Adobe Creative Suite, delivering innovative design solutions. Experienced in leadership roles, successfully training staff and fostering professional relationships to meet business objectives.
Overview
20
20
years of professional experience
Work History
Hairstylist
Hey! Pretty Hair Studio
01.2021 - Current
- Successfully developed and maintained an e-commerce website, driving substantial online traffic, and sales growth.
Ensured high-quality customer service by resolving issues in a timely manner.
Managed inventory organization to improve accessibility and streamline flow.
Delivered professional haircutting and coloring services, prioritizing customer experience.
Website admin | IT
Pretty Penny Clothing
Oakland
01.2006 - Current
- Enhanced user experience through development and maintenance of e-commerce websites.
Ensured timely delivery by overseeing shipping and ordering processes.
Streamlined operations by managing essential administrative tasks.
Resolved inquiries and issues through effective customer service facilitation.
Volunteer
KPFA
Berkeley
01.2024 - 05.2024
- Designed graphics and developed content for social media platforms to enhance engagement.
- Organized community outreach events and promotional activities to boost visibility.
- Collaborated with team members to create compelling marketing materials for social media.
Hairstylist
Revival Barber + Beauty
Berkeley
01.2021 - 12.2021
- Maintained cleanliness and organization of workstations and salon area.
- Consulted clients to determine preferred hairstyles and services.
- Executed haircuts, coloring, and styling using various techniques and tools.
Hairstylist
Edo Hair Salon and Gallery
San Francisco
01.2008 - 12.2010
- Consulted clients to identify preferred hairstyles and services.
- Executed haircuts, coloring, and styling using diverse techniques and tools.
- Ensured cleanliness and organization of workstations and salon area.
Education
BA - Psychology
SFSU
San Francisco, CA12.2025
AA-T - Studio Art
Berkeley City College
Berkeley, CA01.2023
Whatcom County Community College
Bellingham, WA01.2021
Greater East Bay Barbering And Cosmology Association
Oakland, CA01.2008
Skills
- Customer service and support
- POS systems management
- Website administration and e-commerce
- Inventory management
- Supply ordering and tracking
- Wholesale account management
- Shipping and receiving logistics
- Staff leadership and development
- Adobe Creative Suite proficiency
- Critical thinking and problem solving
- Effective communication skills
- Creative design solutions
- Time management strategies
References
Available upon request.
Timeline
Volunteer
KPFA
01.2024 - 05.2024
Hairstylist
Hey! Pretty Hair Studio
01.2021 - Current
Hairstylist
Revival Barber + Beauty
01.2021 - 12.2021
Hairstylist
Edo Hair Salon and Gallery
01.2008 - 12.2010
Website admin | IT
Pretty Penny Clothing
01.2006 - Current
BA - Psychology
SFSU
AA-T - Studio Art
Berkeley City College
Whatcom County Community College
Greater East Bay Barbering And Cosmology Association