Nick Seaton
Folsom
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
10
10
years of professional experience
Work History
Bartender/Promoter
Various Locations
09.2015 - 12.2025
- 9+ years of experience in a high-volume restaurant industry
- Handling and catering guests in a tourist driven market with over 11 million people visiting during peak season
- Learn and master an extensive variety of lists and items
- Market entertainment for events weekly to maintain continuous growth of clientele
- Collaborates with team members to drive sales and sustain relationships with guests
Retail Sales Consultant
AT&T
Huntington Beach
11.2023 - 10.2024
- Sell multiple products and services such as phones, plans, Direct TV, and internet
- Finds and calculates cost savings related to customer accounts
- Handle and provide products for clientele to sustain ongoing relationships
- Establish client relationships to maintain quality company experience
- Responsible for revenue target performance and profitability results within collective team
- Identify, evaluate, and connect with new potential customers to create new business
Entertainment Coordinator
Cruisers Pizza Bar and Grill
Huntington Beach
11.2022 - 06.2024
- Create and oversee entertainment arrangements at multiple locations on a weekly basis
- Create and maintain marketing assets for multiple locations with a high-volume of locals and tourists
- Identify and negotiate market value to determine cost-effective entertainment
- Finds, evaluates, and documents cost savings related to direct spending on all events
- Maintains communication with all entertainment to strengthen ongoing relationship
- Research and develop possible future entertainment to grow company's portfolio
Education
High School Diploma -
Charter University Prep
Skills
- Customer Service
- Client Engagement
- Call Management
- Appointment Scheduling
- Sales
- Customer Consulting
- Event Coordinating
- Sales Development
- Building Rapport
- Negotiation
- Relationship Building
Timeline
Retail Sales Consultant
AT&T
11.2023 - 10.2024
Entertainment Coordinator
Cruisers Pizza Bar and Grill
11.2022 - 06.2024
Bartender/Promoter
Various Locations
09.2015 - 12.2025
High School Diploma -
Charter University Prep