Nick Ramputty
Toronto,Canada
Summary
- Bilingual Project Manager specializing in strategic initiatives, innovation, and process optimization. Expertise in remote and hybrid work settings. Proven track record of enhancing customer relationship management for seamless project delivery.
- Experienced mediator coordinating global teams for successful project delivery and change management.
- Implement new project management frameworks to align projects with business objectives and improve efficiency. Experienced in utilizing current technology and methodologies for improved project delivery, reducing delivery times and promoting organizational growth.
- Experienced in successfully executing complex projects across multiple sectors including Technology, Finance, Hospitality, Healthcare, Pharmaceutical, and Energy. Proven track record in implementing Agile IT systems and infrastructure enhancements that consistently exceeded client expectations while adhering to quality management.
- Managed Detection and Response solution implementation resulting in reduced cybersecurity risks. Reduced phishing attacks by 45% through deployment of security-awareness training. Achieved a 35% reduction in travel and labor costs through efficient project management.
- Experienced and skilled in budget management, procurement, and strategic planning. Proven track record of delivering cost savings and optimizing organizational resources. Strong analytical abilities coupled with effective negotiation skills. Seeking a challenging role to leverage expertise in driving financial efficiency and achieving organizational goals.
- Experienced with a strong background in remote project management, agile leadership, and change management. Skilled in IT risk management, resource optimization, and process improvement. Proficient in utilizing AI-driven project tools to drive successful outcomes.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Project Manager
Soroc Technology
Ontario, Canada
08.2019 - Current
- Led projects overseeing complex IT system and infrastructure upgrades in the Financial sector
- Implemented state-of-the-art MDR solutions, effectively mitigating cybersecurity risks
- Collaborated with stakeholders to convert requirements into executable plans, achieving timely and cost-effective delivery
- Fostered a culture of excellence within project teams, driving the motivation of up to 25 employees.
- Implemented various customer project and internal corporate leadership duties including reporting status, managing schedules, monitoring project finances, and interfacing with executive customer team.
- Served as Scrum team lead in an agile development environment. Engaged in daily scrum meetings, collaborated with the team, and conducted sprint retrospective and planning meetings. Managed task board, backlog list, and sprints using Smartsheet.
- Supported internal corporate business development activities by assisting in the development of RFP responses, staffing and other business development initiatives.
- Provided contract management, finance monitoring staffing issue resolution and customer support as needed.
- Led cross-functional teams, maximizing the impact of various tools and operations, resulting in a 50K increase. Developed documentation guidelines and implemented best practices to accomplish 100% of financial and operational goals.
Project Manager
Walmart
Ontario, Canada
10.2010 - 08.2019
- Led large-scale projects involving POS systems, IT networks, and infrastructure upgrades resulting in increased efficiency and productivity.
- Successfully established and supervised a helpdesk, leading to enhanced IT support and service delivery by implementing efficient operational processes based on ITIL best practices.
- Implemented ServiceNow platform resulting in improved service delivery.
- Facilitated knowledge sharing across teams for continuous improvement.
- Developed and delivered effective training programs and coaching that improved the performance of customer service representatives and associates.
- Promoted teamwork and inclusive leadership by fostering a motivating and supportive environment
- Managed all aspects of project management life cycles to support strategic and new organizational work efforts.
- Identified and addressed underperforming metrics through proactive measures, utilizing a range of tools to drive business improvement.
Education
Master of Business Administration - MBA - Macro-Economics, Accounting, Finance, Strategy, Marketing, Diversity & Inclusion
University of Toronto – ROTMAN School of Management
Software Engineering and Hardware Management - Diploma - Computer/Information Technology Administration and Management
Ace Institute of Computer Engineers
Bachelor of Applied Science - BSc - Mathematics and Computer Science
Savitribai Phule Pune University
Skills
- Remote project management
- Agile leadership (Scrum)
- Change management
- Data-Driven Budgeting
- Communication
- IT risk management
- Resource optimization
- Process improvement
- AI-driven project tools
- Problem-Solving
- Flexible and Adaptable
- Troubleshooting
- Customer Service
- Keeping up with ever changing Technology
- Supervise junior project team
Projects (Industry-Based)
Information Technology - Soroc Retail – Walmart, Sobeys Financial – RBC, TD, CIBC, Meridian, IG, OTPP Fast Food – McDonald's, Tim Hortons Energy – Parkland Petroleum, Harnois Energies Healthcare – Akal Optical, WeCare Ltd Pharmacy
Certification
- ISO/IEC 42001:2023: Understanding and Implementing the Artificial Intelligence Management System (AIMS) Standard
- Artificial Intelligence for Project Managers
- Transitioning from Waterfall to Agile Project Management
- Six Sigma: Black Belt
- Technology for Product Managers
- Agile Foundations
- ITIL - Cert ID GR750055037NR
- PMP Cert ID 5288420
- ISMC (Information Security Management Controls)
- MCSA - Microsoft
- CompTIA A+ / Network+
- RHCE Red Hat
- CCNA Cisco
Languages
- English - Full Professional
- French - Native or Bilingual
- Hindi - Elementary
- Creoles and pidgins, French-based - Full Professional
References
References available upon request.
Timeline
Project Manager
Soroc Technology
08.2019 - Current
Project Manager
Walmart
10.2010 - 08.2019
Master of Business Administration - MBA - Macro-Economics, Accounting, Finance, Strategy, Marketing, Diversity & Inclusion
University of Toronto – ROTMAN School of Management
Software Engineering and Hardware Management - Diploma - Computer/Information Technology Administration and Management
Ace Institute of Computer Engineers
Bachelor of Applied Science - BSc - Mathematics and Computer Science
Savitribai Phule Pune University
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