Nick Olson
Los Angeles
Summary
I'm a simple man, that seems complex. Every day you see me, I'm always doing good, and in a positive headspace. I like to ask how people are doing, because it colors the room I have to read, and It does this wonderfully, because I enjoy learning about how people live, grow, and prevail in the face of adversity. When I work hard, and make others happy, that's all I need. I keep my curiosity and reality bending rhetoric in the shed unless we go out for beers after work. I stay professional, and neat.
Overview
7
7
years of professional experience
14
14
years of post-secondary education
Work History
Cashier
The Stand
Woodland Hills
04.2022 - 04.2026
- Listen to customer desires and respond in a positive and curious upselling demeanor.
- Deliver orders to customers and heed final requests before their meal.
- Maintain an organized mental-log of customers, their orders, and the ticket times to accurately serve meals smoothly.
Customer Service Associate
Lowe's
West Hills
02.2019 - 04.2022
Infer customer needs based on why they're there (returns, directions to products, and exchanges(water heaters).
Determine if returned items are re-sellable, damaged, or a different product entirely(scam).
Education
Bachelor of Science - Cognitive Psychology
California State University Channel Islands
Camarillo, Ca 02.2019 - 05.2026
Associate of Science - Psychology
California State University Channel Islands
Camarillo 02.2012 - 05.2018
Skills
- Customer service
- Computer Skills
- Communications
- Adept at adapting to challenging situations and following through
- Patient listener with a curious vibe
- Reliable and Punctual
Timeline
Cashier
The Stand
04.2022 - 04.2026
Customer Service Associate
Lowe's
02.2019 - 04.2022
Bachelor of Science - Cognitive Psychology
California State University Channel Islands
02.2019 - 05.2026
Associate of Science - Psychology
California State University Channel Islands
02.2012 - 05.2018