Nick Nguyen
Mississauga,ON
Summary
Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.
Overview
5
5
years of professional experience
Work History
Server
Coras
Burlington, Ontario
11.2020 - Current
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Delivered food orders promptly and courteously.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Greeted customers, answered questions, and recommended specials to increase profits.
Server
Red Lobster
Mississauga, Ontario
07.2020 - Current
- Monitored dining room for cleanliness and proper set-up at all times.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Stayed informed about daily specials, new menu items, promotions.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
Education
High School Diploma -
Humber College
Toronto, ON05-2018
National Kharkivska Economy Unviversity
Skills
- Order management
- POS operation
- Menu knowledge
- Customer service
- Quality assurance
- Food safety compliance
- Team collaboration
- Sales promotion
Timeline
Server
Coras
11.2020 - Current
Server
Red Lobster
07.2020 - Current
High School Diploma -
Humber College
National Kharkivska Economy Unviversity
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