NICK MIGULYA
Vancouver
Summary
Self-started individual with entrepreneurial spirit and outgoing personality, who is always take ownership of his work. Proficient with MS office, Shopify, WordPress, Salesforce, HubSpot, Hootsuite, Lightspeed. Experience working with different design applications such as Adobe Photoshop, Adobe Illustrator, In-Design, Canva, Lightroom. Very quick to learn and easily able to adjust to new and changing environments
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retail Manager
GIO
04.2023 - Current
- Responsible for setting up 1st company's' retail location, accounting for over $500 000 in sales within the first year of operations.
- Advise on the service required, build quotes, and perform service on customers' vehicles, which accounts for 15% of retail revenue.
- Responsible for searching, communicating, organizing, and managing company pictures in exhibits and trade shows such as Fully Charged and The Vancouver Motorcycle and Powersports Show, making a positive return on investment.
- Create and promote social media material, engaging with more audiences to generate pipelines, increasing the inbound traffic to the online store by 5-10% each month.
Generate digital content, manage social media accounts such as TikTok, Instagram, and Facebook, and paid advertisement on the platforms engaging with online audiences and expanding sale opportunities outside the physical location. - Manage Google Analytics and Google Ads. Perform A/B testing to understand customers' behavior for the qualified targeting.
- Implement daily operating procedures to keep the store clean, adequately stocked, and well-organized, to ensure the accessibility and presentation of the products sold.
- Recruit, hire, and train employees on product knowledge, mechanical product specification, service, sales, and customer support, resulting in outstanding reviews and customer feedback.
Retail Store Sales & Service Coordinator
Vintage Iron E-Cycles
02.2022 - 04.2023
- Constantly surpassed monthly sales targets by 12-18%, accounting for over $400 000 in products and services sold
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Was responsible for providing accurate service estimates and performed service on customers products.
Ecommerce Coordinator
Pacific Ropes
05.2021 - 11.2021
- Managed the Shopify website and was responsible for an SMM, increasing brand awareness and company sales by 30%.
- Acted as a Buyer for the equipment required and products sold.
- Oversaw and analyzed existing deficiencies within the fulfillment process reducing overhead costs by 10%.
- Performed keyword research and adjusted the website accordingly, generating more inbound traffic.
- Created and scheduled social media posts, driving more traffic to an online store.
Education
BBA - Supply Chain Management & Marketing
Thompson River University
Kamloops, BC12.2020
Certification
- Social Marketing Certification - Hootsuite Academy
- Hootsuite Platform Certification - Hootsuite Academy
- VSA license
- Serving it Right
- Class 5 Driver License
Timeline
Retail Manager
GIO
04.2023 - Current
Retail Store Sales & Service Coordinator
Vintage Iron E-Cycles
02.2022 - 04.2023
Ecommerce Coordinator
Pacific Ropes
05.2021 - 11.2021
BBA - Supply Chain Management & Marketing
Thompson River University
- Social Marketing Certification - Hootsuite Academy
- Hootsuite Platform Certification - Hootsuite Academy
- VSA license
- Serving it Right
- Class 5 Driver License
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