Work Preference
Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Open To Work
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Nick Kassam

Montreal,QC

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

General Manager, AdministrationGeneral Manager/OwnerLicensed Business BrokerMulti Fast Food stores General manager/General Manager/Owner/OperatorGeneral Manager/owner

Work Type

Full TimePart TimeContract WorkConsultingSeasonal Work

Location Preference

On-SiteRemoteHybrid
Location: Montreal, QC
Open to relocation: Yes

Summary

Results-driven General Manager with expertise in budget management, performance evaluation, and operational oversight. Skilled in enhancing employee development and nurturing customer relationships. Strong leadership and strategic planning capabilities have led to notable operational efficiency improvements. Experienced in managing teams, streamlining processes, and executing high-level projects.

Overview

4
4
Languages
35
35
years of professional experience

Work History

General Manager, Administration

Florida Pizzeria
Hollywood , Florida
03.2023 - 06.2026
  • Conducted performance reviews to support employee development and align skills with organizational goals.
  • Monitored budget expenditures to maintain compliance with approved spending limits and optimize resource allocation.
  • Reviewed vendor invoices for accuracy to ensure timely payment and uphold financial integrity.
  • Provided technical assistance to resolve IT issues in office environment.

General Manager/Owner

Cell phone franchise
Coral Springs Florida, Florida
03.2020 - 05.2022
  • Managed daily operations and staff in high-traffic retail environment, ensuring optimal service delivery.
  • Developed long-term customer relationships through strategic account management, enhancing client satisfaction.

Licensed Business Broker

Apex business brokers
West palm beach Florida, Florida
02.2017 - 03.2020
  • Negotiated buy-sell agreements, aligning interests of business buyers and sellers to achieve favorable terms.
  • Conducted due diligence to assess financial and operational viability of businesses, ensuring informed decision-making.
  • Prepared closing documents, including loan applications and title searches, facilitating smooth transaction processes.

Multi Fast Food stores General manager/General Manager/Owner/Operator

Festival Plaza
Coconut Creek, Florida
02.2014 - 05.2016
  • Assessed financial outcomes to identify cost reduction and revenue generation opportunities.
  • Oversaw daily operations, ensuring smooth festival experiences for attendees.
  • Managed staff scheduling, optimizing service during peak hours.

General Manager/owner

Le Relais Terrapin Fine Cuisine
Longueuil, Quebec
03.1996 - 07.2013
  • Delivered exceptional client experiences by leading associates and managers directly.
  • Developed targeted marketing strategies that increased service and product visibility.
  • Trained employees on duties, policies, and procedures, ensuring compliance and operational consistency.
  • Created schedules and monitored payroll to adhere to budget constraints.
  • Established inventory control procedures to optimize stock levels and reduce excess.

General Manager/owner

Franchise METRO supermarket
Montreal, Quebec
05.1991 - 01.1994
  • Oversaw daily operations and staff management to enhance customer experience in high-traffic retail environment.
  • Implemented training programs to enhance employee performance and elevate customer service standards.
  • Managed inventory levels to ensure optimal stock availability and reduce excess waste.
  • Collaborated with suppliers to negotiate pricing and enhance product offerings.
  • Resolved customer complaints promptly while maintaining high service quality standards.

Education

Bachelor of Arts - International Business Management

Business Administration
Belgium Colony
09-1984

Skills

  • Client relationship management
  • Budget management
  • Financial analysis
  • Vendor management
  • Performance evaluation
  • Operational oversight
  • Technical support
  • Staff training

Languages

English
Professional
French
Full Professional
Spanish
Elementary
Italian
Limited

Timeline

General Manager, Administration

Florida Pizzeria
03.2023 - 06.2026

General Manager/Owner

Cell phone franchise
03.2020 - 05.2022

Licensed Business Broker

Apex business brokers
02.2017 - 03.2020

Multi Fast Food stores General manager/General Manager/Owner/Operator

Festival Plaza
02.2014 - 05.2016

General Manager/owner

Le Relais Terrapin Fine Cuisine
03.1996 - 07.2013

General Manager/owner

Franchise METRO supermarket
05.1991 - 01.1994

Bachelor of Arts - International Business Management

Business Administration

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Nick Kassam