Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nick Del Monte

COQUITLAM

Summary

Friendly and enthusiastic Bus Driver bringing 12 years of experience operating various passenger vehicles. Safety-focused with personable demeanor and helpful approach to passenger questions and issues. Accustomed to collecting fares, inspecting vehicles and completing basic repairs. Proficient and hardworking Transportation professional well-versed in area attractions and available amenities. Adept at accurately logging fuel costs and diligently reporting incidents. Current B.C. class 2,3,6 license with clean driving record. Effective at planning efficient shuttle routes to maximize productivity, minimize fuel costs and maintain high customer satisfaction. Good relationship-building, conflict resolution and communication skills. Operative professional with solid background in customer service and providing safe and comfortable rides to passengers. Solid understanding of city streets and traffic laws. Knowledgeable in bus maintenance and safety protocols to provide safe and timely transportation for passengers. Experienced driver offering exceptional skills in route planning gained during 30 years in transportation. Demonstrated record of safe and efficient vehicle operations combined with top-notch client satisfaction scores. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience

Work History

Transit Bus Operator

Coast Mountain Bus Company
08.2011 - 03.2023
  • Operated with safety and skill to avoid accidents and delays.
  • Provided passenger assistance, collected fares and offered schedule and route information.
  • Accepted and processed fares.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Transported customers to and from [Location].
  • Provided information about routes, destinations and timelines to inform passengers.
  • Followed company policies and procedures and maintained compliance with standards.
  • Followed predetermined routes to consistently meet targets and maintain schedules.
  • Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
  • Assisted passengers with luggage and other items, loading and unloading with care.
  • Aided passengers with disabilities or special needs.
  • Inspected bus for any mechanical issues before departure.
  • Developed and maintained positive relationships with passengers and other drivers.
  • Reported delays, accidents or other traffic and transportation situations using telephones or mobile two-way radios.
  • Complied with traffic regulations to operate vehicles in safe and courteous manner.
  • Assisted passengers with inquiries and requests during trips.
  • Participated in regular training sessions to stay up-to-date on safety regulations and driving techniques.
  • Diffused potential passenger disputes with fairness and professionalism.
  • Operated large vehicles in difficult urban and rural conditions.

Education

Real Estate License

Sauder School Of Business
Vancouver
12.1990

High School Diploma -

Burnaby North Senior Secondary
Burnaby, BC
07.1979

Skills

  • Trained in First Aid
  • Safety Protocols
  • Log Book Maintenance
  • Two-Way Radio Operation
  • Mileage and Service Logs
  • Luggage Assistance
  • Communication and Interpersonal Skills
  • DOT Requirements
  • Maintain Passenger Safety
  • Defensive Strategies
  • Mobility Support
  • Route Planning
  • Digital Dispatch
  • Daily Logs
  • Monitor Traffic
  • Equipment Inspection
  • Accident Reports
  • Dependable and Trustworthy
  • Ice and Snow Management
  • Conflict and Complaint Resolution
  • Bus Inspections
  • Elderly and Disabled Assistance
  • Strong Working Relationships
  • Special Needs Passengers
  • Passenger Interaction
  • Ability to Lift 50 Pounds
  • Attentive and Observant
  • Commercial Driving Experience
  • Arrival and Departure Duties
  • Parking Understanding
  • Fire Extinguisher Use
  • Customer Satisfaction
  • Traffic Law Compliance
  • POS Terminal Operation
  • Fluent in English
  • Valid Vehicle Insurance and Registration
  • Public Transit Operations
  • Emergency Exit Door Operation
  • Customer Needs Assessments
  • Motorcoach and Bus Operation
  • Commercial Drivers License (CDL)
  • GPS Applications
  • Mapping Skills
  • Customer Relations Skills
  • Licensing Requirements
  • Bus Safety
  • Adjusting Routes

Timeline

Transit Bus Operator

Coast Mountain Bus Company
08.2011 - 03.2023

Real Estate License

Sauder School Of Business

High School Diploma -

Burnaby North Senior Secondary
Nick Del Monte