NICK COAD
Yellowknife,Canada
Summary
Accommodating Parts Person with expertise in the heavy equipment parts and service industry. Proactive and professional team leader with track record of success in customer service, process improvements, and revenue generation. Offering 10 years of comprehensive experience in analyzing and resolving problems and motivating high-performing associates.
Overview
11
11
years of professional experience
Work History
Journeyman Parts Technician RSE/BSE
SMS EQUIPMENT
Yellowknife, Northwest Territories
09.2016 - Current
- Established a high standard of safety in the workplace by consistently adhering to established guidelines and promoting safe work practices amongst team members.
- Conducted regular inventory audits, ensuring accuracy in stock levels and minimizing discrepancies.
- Increased on-time transport arrivals by managing logistics, travel route planning, arrival date confirmation and cargo verification
- Enhanced supply chain customer satisfaction ratings by resolving issues efficiently
- Managed, analyzed and responded to shortage processes
- Packed and labeled merchandise to prepare for loading and shipment to customers
- Assessed department needs and implemented plans for sourcing supplies
- Negotiated and finalized vendor contracts in order to optimize pricing structures and delivery schedules
- Developed relationships with vendors to gain best terms for procurement, refurbishing and rebuilding machinery and equipment
- Stayed up to date on market trends, prices and vendor options
- Conducted regular make or buy analyses to determine most cost-effective method for obtaining necessary materials
- Kept parts neatly stacked and ready for purchase to boost sales
- Examined parts for defects and exchanged defective parts with manufacturer representative to maintain high quality standards and customer satisfaction
- Located and labeled parts to maintain organized inventory of stock.
- Utilized industry-specific software programs efficiently for data entry, inventory control, and documentation purposes.
- Implemented preventive maintenance tasks to reduce equipment downtime and increase productivity in the warehouse environment.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
- Enhanced vehicle longevity through meticulous attention to preventive maintenance tasks
- Participated in ongoing training programs to stay current on industry trends and best practices.
Tool Crib Attendant
Finning
Yellowknife, Northwest Territories
- Controlled tools inventory and ordered new supplies to meet expected demand, replacing broken or outdated tooling
- Supported production line by signing out and servicing supplies and materials
- Received, stored and issued items such as dies, gauges and fixtures
- Repaired tools and improved tooling performance with skilled use of shop grinders and other tools
- Assisted manufacturing team with efficient distribution of durable and perishable goods from tool cribs inventory
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department
- Performed inspections of shipment contents, verifying accuracy against invoices and manifests
- Operated lift and hand trucks to transfer materials to and from target areas
- Worked with carrier representatives to handle shipping and delivery needs
- Consulted price lists to calculate shipping, storage and demurrage charges
- Prepared shipments for postage through careful packing, sealing and labeling of materials.
Courier Operation Lead Hand
Buffalo Airways
Yellowknife, NT
01.2014 - 10.2014
- Supervised production efforts and completed various quality control procedures
- Organized operational activities for clients and handled day-to-day issues
- Trained, mentored and motivated employees to maximize team productivity
- Reduced process lags and trained team members on best practices and protocols
- Built strong operational teams to meet process and production demands
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times
- Delivered rush merchandise on tight schedules to meet customer targets
- Handled merchandise in accordance with product handling standards.
Education
Some College (No Degree): Computer Repair -
Ashville College
Ottawa, ONHigh School Diploma -
Sir John Franklin High School
Yellowknife, NTAchievement in Business Competencies: Business (Blue Seal) -
NAIT
Edmonton, AB05.2022
Parts Tech J/P RSE: Parts -
NAIT
Edmonton, AB07.2019
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Automotive Industry Knowledge
- Problem-solving abilities
- Critical Thinking
- Mechanical Troubleshooting
- Preventive Maintenance
Accomplishments
- Red Seal Certified
- Blue Seal Certified
- Forklift Certified
- Telehandler Certified
- WHIMIS
Languages
English
Activities
- Top Marks Recipient 2019 Parts Person LVL 3
- Computer repair diploma (Ashville College) GPA 3.7 Honors
Timeline
Journeyman Parts Technician RSE/BSE
SMS EQUIPMENT
09.2016 - Current
Courier Operation Lead Hand
Buffalo Airways
01.2014 - 10.2014
Tool Crib Attendant
Finning
Some College (No Degree): Computer Repair -
Ashville College
High School Diploma -
Sir John Franklin High School
Achievement in Business Competencies: Business (Blue Seal) -
NAIT
Parts Tech J/P RSE: Parts -
NAIT