Nick Blake
Vancouver,BC
Summary
Dynamic delivery driver with extensive experience at A&B Tools and Equipment, excelling in route management and customer relations. Proven ability to enhance operational efficiency and ensure safety compliance. Skilled in heavy equipment operations and conflict resolution, consistently achieving on-time deliveries while maintaining a positive customer experience.
Overview
17
17
years of professional experience
Work History
Company Equipment Delivery Driver
A&B Tools and equipment
Vancouver, British Columbia
01.2025 - 09.2025
- Operated delivery vehicles to transport equipment safely to designated locations.
- Ensured proper loading and unloading of equipment for secure transport.
- Maintained vehicle cleanliness and performed routine inspections for safety compliance.
- Communicated with dispatch regarding delivery schedules and route adjustments.
- Assisted in inventory management by tracking delivered equipment and reporting discrepancies.
- Collaborated with team members to coordinate efficient delivery processes.
- Followed safety protocols to minimize risks during transportation activities.
- Provided exceptional customer service by answering questions and handling complaints in a professional manner.
- Managed route schedules, estimated trip duration, fuel requirements.
- Stayed up-to-date with knowledge of new routes or changes in traffic patterns due to construction or accidents.
- Performed pre-trip inspections on all assigned vehicles including checking fluid levels, tire pressure, brakes, lights and other operational systems before each shift.
- Followed correct procedures when delivering goods at customers' premises or designated locations.
- Navigated routes with relevant map programs and GPS systems.
Delivery Driver
Willow Park
05.2023 - 03.2024
- Tracked fuel costs by maintaining detailed mileage and fuel reports.
- Delivered packages to residential and commercial locations efficiently.
- Secured items properly in truck to prevent damage during transit.
- Utilized GPS technology, maps, and written instructions for accurate deliveries.
- Operated vehicle safely in congested areas without any traffic violations.
- Executed timely deliveries by selecting optimal routes.
- Maintained positive attitude in fast-paced, customer-centric environment.
- Inspected load security and verified delivery accuracy against order forms.
Heavy Equipment Operator
Kid.Co
02.2023 - 05.2023
- Trained in diverse pieces of equipment and useful attachments to handle team needs.
- Operated machining equipment safely with team of operators.
- Adhered to heavy equipment safety and operation protocols, resulting in minimal complaints or incidents.
- Completed diligent equipment inspections, repairs, and maintenance actions to prolong life of each piece of machinery.
- Strictly adhered to company safety procedures, noticeably decreasing job site accidents.
- Loaded and unloaded construction materials on site.
- Monitored fuel, oil and water levels of heavy equipment.
Delivery Driver
Canadian Linnen
04.2022 - 11.2022
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Delivered packages to customer doorsteps and business offices.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Fostered positive working relationships with regular customers.
- Kept detailed records of deliveries and money received from customers.
Delivery Truck Driver
Complete Distribution
10.2021 - 04.2022
- Inspected vehicle before and after every trip and conducted minor repairs.
- Maintained safe driving record by observing road rules, remaining cautious, and alert in unfamiliar areas and keeping control of vehicle.
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Operated with safety and skill to avoid accidents and delays.
- Checked orders at home base and customer locations to identify and correct errors.
- Alerted customers of late deliveries due to traffic jams and road construction, slashing inquiry calls to company support line.
- Delivered packages from distribution center to residential areas using self-developed routes.
Heavy Equipment Operator
United Rentals
01.2019 - 04.2021
- Strictly adhered to company safety procedures, noticeably decreasing job site accidents.
- Operated machining equipment safely with team of operators.
- Performed thorough pre-shift and post-shift inspections and accurately completed equipment logs and reports.
- Completed diligent equipment inspections, repairs, and maintenance actions to prolong life of each piece of machinery.
- Trained in diverse pieces of equipment and useful attachments to handle team needs.
- Moved equipment between job locations using truck and trailer.
- Operated excavators, bulldozers and dump trucks to transport heavy materials, practicing safety measures.
- Remove debris and leveled ground to prepare job sites for construction projects.
- Inspected and maintained heavy equipment used in construction projects.
- Transported materials and equipment to and from construction sites.
Taxi Cab Driver
EZ Cabs
11.2016 - 02.2019
- Calculated rides costs, received money, and returned change.
- Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
- Arrived on time to customer appointments.
- Checked in with dispatch to determine schedule and planned pickups.
- Provided mobility to assistance to disabled passengers.
- Upheld high standards of cleanliness, sanitation, and service.
- Minimized mechanical issues by adhering to vehicle maintenance schedule.
- Transported high-value clients with professionalism and discretion.
Business Manager
Twin City Distributors
10.2015 - 10.2016
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Provided feedback on effectiveness of strategies, selling programs and initiatives and identified areas requiring improvement.
- Enhanced and redefined organizational structure to maintain competitive edge across territories.
- Oversaw and improved deliveries through proactive coordination of daily operations.
- Executed business plans to further strengthen and maximize territory sales and profits.
- Developed initial sales roadmaps and market strategies to promote successful product launches.
- Trained and guided team members to maintain high productivity and performance metrics.
Salesman
Alarm Force ADT
04.2015 - 08.2015
- Increased sales by offering advice on purchases and promoting additional products.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Trained and mentored new sales representatives.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Utilized CRM software to manage customer accounts and track performance metrics.
- Developed and implemented marketing plans to increase brand awareness and drive sales.
Night Shift Supervisor
Wal-Mart Supercenter
10.2014 - 03.2015
- Observed each team member to carry out duties and provided constructive criticism.
- Organized evening meetings to set operations for following day and next shift crew.
- Maintained stock of products and ordered new products when stock was running low.
- Assigned each member of a 30 person team with specific daily tasks and responsibilities.
- Compiled reports on production shortfalls, accidents and equipment problems.
- Monitored daily and weekly key performance indicators to maintain on-track status.
- Troubleshot equipment to reduce service calls and downtime.
Truck Driver
TST Overland Express
06.2011 - 06.2014
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Dropped and hooked trailers and changed configuration of equipment.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Verified contents of inventory loads against Bills of Lading.
Business Manager
Houseman.Ltd
06.2008 - 06.2011
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Developed initial sales roadmaps and market strategies to promote successful product launches.
- Improved business profits through innovative cost containment and revenue generation techniques.
- Assisted with hiring process and training of new employees.
- Provided feedback on effectiveness of strategies, selling programs and initiatives and identified areas requiring improvement.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Education
High School Diploma -
Menihek High School
Labrador City, NL06.2008
Skills
- Heavy equipment expertise
- Heavy equipment operations
- Knowledge of heavy equipment
- Heavy equipment repair
- Customer Relations
- Employee management
- Staff Management
- Store Merchandising
- Sales Goals
- Customer Complaint Resolution
- Appointment Setting
- Product Description
- Vehicle inspection
- Equipment maintenance
- Route management
- Adaptability to change
- Conflict resolution
- Attention to detail
- Professionalism
- Reliability and punctuality
Timeline
Company Equipment Delivery Driver
A&B Tools and equipment
01.2025 - 09.2025
Delivery Driver
Willow Park
05.2023 - 03.2024
Heavy Equipment Operator
Kid.Co
02.2023 - 05.2023
Delivery Driver
Canadian Linnen
04.2022 - 11.2022
Delivery Truck Driver
Complete Distribution
10.2021 - 04.2022
Heavy Equipment Operator
United Rentals
01.2019 - 04.2021
Taxi Cab Driver
EZ Cabs
11.2016 - 02.2019
Business Manager
Twin City Distributors
10.2015 - 10.2016
Salesman
Alarm Force ADT
04.2015 - 08.2015
Night Shift Supervisor
Wal-Mart Supercenter
10.2014 - 03.2015
Truck Driver
TST Overland Express
06.2011 - 06.2014
Business Manager
Houseman.Ltd
06.2008 - 06.2011
High School Diploma -
Menihek High School