Nick Blake
Calgary,Canada
Summary
Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic. Client-focused Business Manager offering diverse experience in customer service, business management and project coordination. Quickly builds relationships with both new clients and business audiences. Quick-learning with excellent multi-tasking skills and mastery of new technology. Commended for innovation and creative problem-solving to address business challenges.
Overview
16
16
years of professional experience
Work History
Delivery Driver
Willow Park
05.2023 - Current
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Delivered packages to customer doorsteps and business offices.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed on-time deliveries by choosing best and most efficient routes.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Inspected load security and checked for damages.
- Verified accuracy of all deliveries against order forms.
Heavy Equipment Operator
Kid.Co
02.2023 - 05.2023
- Trained in diverse pieces of equipment and useful attachments to handle team needs.
- Operated machining equipment safely with team of operators.
- Adhered to heavy equipment safety and operation protocols, resulting in minimal complaints or incidents.
- Completed diligent equipment inspections, repairs, and maintenance actions to prolong life of each piece of machinery.
- Strictly adhered to company safety procedures, noticeably decreasing job site accidents.
- Loaded and unloaded construction materials on site.
- Monitored fuel, oil and water levels of heavy equipment.
Heavy Equipment Operator/Snow Plow Operator
Clintar
11.2022 - 01.2023
- Kept machinery in proper working order by repairing and replacing malfunctioning parts.
- Operated machining equipment safely with team of operators.
- Met project demands consistently through careful and consistent operation of heavy equipment.
- Operated range of heavy equipment on regular basis with advanced skill.
- Trained in diverse pieces of equipment and useful attachments to handle team needs.
- Documented equipment usage and maintenance to enable tracking history and maintain accurate records
- Assessed work sites daily for potential hazards.
Delivery Driver
Canadian Linnen
04.2022 - 11.2022
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Delivered packages to customer doorsteps and business offices.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Fostered positive working relationships with regular customers.
- Kept detailed records of deliveries and money received from customers.
Delivery Truck Driver
Complete Distribution
01.2022 - 04.2022
- Inspected vehicle before and after every trip and conducted minor repairs.
- Maintained safe driving record by observing road rules, remaining cautious, and alert in unfamiliar areas and keeping control of vehicle.
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Operated with safety and skill to avoid accidents and delays.
- Checked orders at home base and customer locations to identify and correct errors.
- Alerted customers of late deliveries due to traffic jams and road construction, slashing inquiry calls to company support line.
- Delivered packages from distribution center to residential areas using self-developed routes.
Shipping and Receiving Clerk
CFM Air Equipment
09.2021 - 12.2021
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Communicated with vendors and suppliers to verify timely delivery of goods.
Heavy Equipment Operator
United Rentals
01.2019 - 04.2021
- Strictly adhered to company safety procedures, noticeably decreasing job site accidents.
- Operated machining equipment safely with team of operators.
- Performed thorough pre-shift and post-shift inspections and accurately completed equipment logs and reports.
- Completed diligent equipment inspections, repairs, and maintenance actions to prolong life of each piece of machinery.
- Trained in diverse pieces of equipment and useful attachments to handle team needs.
- Moved equipment between job locations using truck and trailer.
- Operated excavators, bulldozers and dump trucks to transport heavy materials, practicing safety measures.
- Remove debris and leveled ground to prepare job sites for construction projects.
- Inspected and maintained heavy equipment used in construction projects.
- Transported materials and equipment to and from construction sites.
Taxi Cab Driver
EZ Cabs
11.2016 - 02.2019
- Calculated rides costs, received money, and returned change.
- Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
- Arrived on time to customer appointments.
- Checked in with dispatch to determine schedule and planned pickups.
- Provided mobility to assistance to disabled passengers.
- Upheld high standards of cleanliness, sanitation, and service.
- Minimized mechanical issues by adhering to vehicle maintenance schedule.
- Transported high-value clients with professionalism and discretion.
Business Manager
Twin City Distributors
10.2015 - 10.2016
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Provided feedback on effectiveness of strategies, selling programs and initiatives and identified areas requiring improvement.
- Enhanced and redefined organizational structure to maintain competitive edge across territories.
- Oversaw and improved deliveries through proactive coordination of daily operations.
- Executed business plans to further strengthen and maximize territory sales and profits.
- Developed initial sales roadmaps and market strategies to promote successful product launches.
- Trained and guided team members to maintain high productivity and performance metrics.
Salesman
Alarm Force ADT
04.2015 - 08.2015
- Increased sales by offering advice on purchases and promoting additional products.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Trained and mentored new sales representatives.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Utilized CRM software to manage customer accounts and track performance metrics.
- Developed and implemented marketing plans to increase brand awareness and drive sales.
Night Shift Supervisor
Wal-Mart Supercenter
10.2014 - 03.2015
- Observed each team member to carry out duties and provided constructive criticism.
- Organized evening meetings to set operations for following day and next shift crew.
- Maintained stock of products and ordered new products when stock was running low.
- Assigned each member of a 30 person team with specific daily tasks and responsibilities.
- Compiled reports on production shortfalls, accidents and equipment problems.
- Monitored daily and weekly key performance indicators to maintain on-track status.
- Troubleshot equipment to reduce service calls and downtime.
Truck Driver
TST Overland Express
06.2011 - 06.2014
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Dropped and hooked trailers and changed configuration of equipment.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Verified contents of inventory loads against Bills of Lading.
Business Manager
Houseman.Ltd
06.2008 - 06.2011
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Developed initial sales roadmaps and market strategies to promote successful product launches.
- Improved business profits through innovative cost containment and revenue generation techniques.
- Assisted with hiring process and training of new employees.
- Provided feedback on effectiveness of strategies, selling programs and initiatives and identified areas requiring improvement.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Education
High School Diploma -
Menihek High School
Labrador City, NL06.2008
Skills
- Heavy equipment expertise
- Heavy equipment operations
- Knowledge of heavy equipment
- Heavy equipment repair
- Customer Relations
- Employee management
- Staff Management
- Store Merchandising
- Sales Goals
- Customer Complaint Resolution
- Appointment Setting
- Product Description
Timeline
Delivery Driver
Willow Park
05.2023 - Current
Heavy Equipment Operator
Kid.Co
02.2023 - 05.2023
Heavy Equipment Operator/Snow Plow Operator
Clintar
11.2022 - 01.2023
Delivery Driver
Canadian Linnen
04.2022 - 11.2022
Delivery Truck Driver
Complete Distribution
01.2022 - 04.2022
Shipping and Receiving Clerk
CFM Air Equipment
09.2021 - 12.2021
Heavy Equipment Operator
United Rentals
01.2019 - 04.2021
Taxi Cab Driver
EZ Cabs
11.2016 - 02.2019
Business Manager
Twin City Distributors
10.2015 - 10.2016
Salesman
Alarm Force ADT
04.2015 - 08.2015
Night Shift Supervisor
Wal-Mart Supercenter
10.2014 - 03.2015
Truck Driver
TST Overland Express
06.2011 - 06.2014
Business Manager
Houseman.Ltd
06.2008 - 06.2011
High School Diploma -
Menihek High School
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